Frequently Asked Questions

For Guests who use Disney Mobile Order at eligible restaurants in Fantasy Springs:
・Guests with a Standby Pass or Disney Premier Access for an eligible attraction
・Guests with a 1-Day Passport: Fantasy Springs Magic

・There is no limit to the number of times in one day you can use Disney Mobile Order.
・Disney Mobile Order is available at eligible restaurants in Fantasy Springs (note) only during "the valid time of entry to Fantasy Springs".

Note: Eligible restaurants
Royal Banquet of Arendelle, The Snuggly Duckling, Lookout Cookout

The earlier of the following times will apply for the next time (the second time) you can order menu items of eligible restaurants in Fantasy Springs after ordering (the first time) menu items of eligible restaurants in Fantasy Springs.

1. The arrival time of your Disney Mobile Order already placed (note)
2. Two hours after your last “Place Order”
Note: 60 minutes must have passed since the last "Place Order"

Example: If "the arrival time of your Disney Mobile Order" placed at 10:00 a.m. is as follows:

The arrival time of your Disney Mobile Order already placed	⇒	Applicable rules	⇒	Times when you can place another order from the menu items of eligible restaurants
From 11:30 a.m.	⇒	1.	⇒	11:30 a.m.
From 1:00 p.m.	⇒	2.	⇒	12:00 noon (two hours after 10:00 a.m.)
From 10:45 a.m.	⇒	Note	⇒	11:00 a.m. (60 minutes after 10:00 a.m.)