Frequently Asked Questions

You can contact us using the inquiry form by clicking on the URL below (English-language page).

-You will be responsible for any call charges incurred.
-Depending on the details of your inquiry, it may take a few days for us to respond. Please allow ample time when making inquiries.
-Depending on the nature of your inquiry, we may be unable to respond.
-We will respond to the e-mail address that you provided. Please make sure that your e-mail system is set to accept messages from @tokyodisneyresort.jp.

Contact Form
To make an inquiry or a reservation for Vacation Packages or Disney Hotels, or to change or cancel a reservation, please use the Tokyo Disney Resort Online Tickets & Reservations website or contact the Tokyo Disney Resort Online Reservations/Purchasing Support Desk.

Tokyo Disney Resort Online Reservations/Purchasing Support Desk
045-330-0101
Operating Hours: 10:00 a.m. to 3:00 p.m.
notes:
Cast Members who speak English are not always available, but we can arrange to have someone who speaks English interpret via telephone.