Who should I contact about lost items at the Parks?

If you are at the Park, please contact a Cast Member at Main Street House (Tokyo Disneyland) or Guest Relations (Tokyo DisneySea).

If you have left the Park, please register your lost items using the "Contact Form" below. In addition, if you have any reference images of your lost items, please attach them.

-We may contact you by email, phone or letter to confirm your lost items or how to return the items to you.
-We will not contact you to inform that your lost items have not been found.

[Phone inquiries]
Tokyo Disney Resort Information Center

From outside of Japan, please call

-The above phone number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call

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