Home
Frequently Asked Questions
Park Tickets
Annual Passport
Refund Requests
Frequently Asked Questions
Categories
Park Tickets
Purchasing/Changing Online
Purchasing
Payment
Changing
Other Than Online (Convenience Stores, etc.)
Purchasing/Payment
Changing
How to Use
Displaying on the App
Sharing
Frequently Asked Questions from First-time Visitors
Age Category
Reservations for Park Admission
General Information
Making Reservations
After Making Reservations - Entering the Park
Tickets for Guests with Disabilities
Annual Passport
Refund Requests
About Annual Passport Sales
All Park Tickets
Measures to Address Unauthorized Reselling of Park Tickets
Validity of Park Tickets
Tokyo Disney Resort App
General Information
How to Use
Park Tickets
Purchasing
Payment
Changing
Using
Displaying on the App
Sharing
Nicknames
Create Group
Tokyo Disney Resort 40th Anniversary Priority Pass
How to Obtain
How to Use
Vacation Packages
Disney Premier Access
General Information
How to Purchase
How to Use
Vacation Packages
Standby Pass
General Information/Preparation
How to Obtain
How to Use
Shops Requiring a Standby Pass
Restaurants Requiring a Standby Pass
Entry Request
General Information/Preparation
How to Make an Entry Request
How to Use
Shows Requiring an Entry Request
Disney Character Greetings Requiring an Entry Request
Disney Mobile Order
Ordering/Changing/Canceling
Picking up Your Order/Payment/at Restaurants
Menu Items with a Purchase Limit
Fantasy Springs
How to Enter Fantasy Springs
Attractions
Restaurants/Shops/Services
Tokyo DisneySea Fantasy Springs Hotel
1-Day Passport: Fantasy Springs Magic
Vacation Packages
Barrier Free
Special Events/Programs/Campaigns
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age Requirements
Posture/Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
How to Use
Separate Wait Service
Registration/How to Use
Posture While on the Attractions
Parades and Shows
Frequently Asked Questions from First-time Visitors
Parades at Tokyo Disneyland
How to View Parades (with Disney Premier Access)
How to View Parades (General)
Believe! Sea of Dreams
How to View Shows (with Disney Premier Access)
How to View Shows (General)
Jamboree Mickey! Let's Dance!
Entry Request
Fireworks at the Parks
Atmosphere Entertainment
Disney Character Greetings
Disney Character Greetings
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy and Friends
How to Purchase
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Bibbidi Bobbidi Boutique
Booking
Deposit Payment
Experiencing
Course Details
Changing, Canceling
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
Priority Seating
General Information
Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
Changing, Canceling
Dining at Restaurants
Alcoholic Beverages
Guests with Dietary Limitations/Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Special Dietary Requests (Other Than Food Allergies)
Requests for Food Preparation
Guests Using Wheelchairs/Stretchers
Menu Items
Popcorn/Popcorn Buckets
Others
Souvenir Items
Bottled Soft Drinks
Show Restaurants
Advance Bookings (General Information)
Advance Bookings (on the Tokyo Disney Resort Online Reservations & Tickets website)
Advance Bookings (Payment)
Same-day Bookings
Experiencing
Changing, Canceling
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Guest Parking
About Parking
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Mobile Battery Rental Service
Main Entrance Free Wi-Fi
General Information
How to Use
Park Entry/Re-Entry
Foreign Currency Exchange
Anniversary/Birthday
Receipts
Tokyo Disney Resort Gift Cards
General Information
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Transportation
Disney Resort Line (Monorail)
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Attractions
Stroller Tags
Meals
Email Inquiries
Requests from Tokyo Disney Resort
Security Check
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photo/Video Equipment
Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Payment via the Tokyo Disney Resort App
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Tokyo Disney Resort Corporate Program Coupon
Online Reservations & Tickets
Website
General Information
Users
Registration
Login
Vacation Packages
Booking
Changing, Canceling
Payment
Park Tickets
Contents
Package Kit
Other Services
Disney Hotels
Booking
Changing, Canceling
Other Services
Deposit System
Park Tickets
Purchasing
Changing
Payment
Restaurants
Booking
Changing, Canceling
Dining
Anniversary Plans
Show Restaurants
Booking
Changing, Canceling
Experiencing
Bibbidi Bobbidi Boutique
Booking
Changing, Canceling
Experiencing
Disney Hotels
Guest Benefits (Happy Entry)
General Information
Special Entrance Pass
Entering the Park
Room Reservations
Guest Benefits
Tokyo DisneySea Fantasy Springs Hotel
Guest Benefits (same for both Grand Chateau and Fantasy Chateau)
Tokyo Disney Resort Toy Story Hotel
Tokyo Disney Resort Welcome Center
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Transportation
Staying with Children
Facilities & Services
Refund Requests
By "Refund Requests" category
In all categories
Refund Requests
1-1
of
1
[Refunds for Annual Passports] Will I no longer be able to request a refund after the refund request period?
Categories
Park Tickets
Purchasing/Changing Online
Purchasing
Payment
Changing
Other Than Online (Convenience Stores, etc.)
Purchasing/Payment
Changing
How to Use
Displaying on the App
Sharing
Frequently Asked Questions from First-time Visitors
Age Category
Reservations for Park Admission
General Information
Making Reservations
After Making Reservations - Entering the Park
Tickets for Guests with Disabilities
Annual Passport
Refund Requests
About Annual Passport Sales
All Park Tickets
Measures to Address Unauthorized Reselling of Park Tickets
Validity of Park Tickets
Tokyo Disney Resort App
General Information
How to Use
Park Tickets
Purchasing
Payment
Changing
Using
Displaying on the App
Sharing
Nicknames
Create Group
Tokyo Disney Resort 40th Anniversary Priority Pass
How to Obtain
How to Use
Vacation Packages
Disney Premier Access
General Information
How to Purchase
How to Use
Vacation Packages
Standby Pass
General Information/Preparation
How to Obtain
How to Use
Shops Requiring a Standby Pass
Restaurants Requiring a Standby Pass
Entry Request
General Information/Preparation
How to Make an Entry Request
How to Use
Shows Requiring an Entry Request
Disney Character Greetings Requiring an Entry Request
Disney Mobile Order
Ordering/Changing/Canceling
Picking up Your Order/Payment/at Restaurants
Menu Items with a Purchase Limit
Fantasy Springs
How to Enter Fantasy Springs
Attractions
Restaurants/Shops/Services
Tokyo DisneySea Fantasy Springs Hotel
1-Day Passport: Fantasy Springs Magic
Vacation Packages
Barrier Free
Special Events/Programs/Campaigns
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age Requirements
Posture/Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
How to Use
Separate Wait Service
Registration/How to Use
Posture While on the Attractions
Parades and Shows
Frequently Asked Questions from First-time Visitors
Parades at Tokyo Disneyland
How to View Parades (with Disney Premier Access)
How to View Parades (General)
Believe! Sea of Dreams
How to View Shows (with Disney Premier Access)
How to View Shows (General)
Jamboree Mickey! Let's Dance!
Entry Request
Fireworks at the Parks
Atmosphere Entertainment
Disney Character Greetings
Disney Character Greetings
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy and Friends
How to Purchase
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Bibbidi Bobbidi Boutique
Booking
Deposit Payment
Experiencing
Course Details
Changing, Canceling
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
Priority Seating
General Information
Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
Changing, Canceling
Dining at Restaurants
Alcoholic Beverages
Guests with Dietary Limitations/Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Special Dietary Requests (Other Than Food Allergies)
Requests for Food Preparation
Guests Using Wheelchairs/Stretchers
Menu Items
Popcorn/Popcorn Buckets
Others
Souvenir Items
Bottled Soft Drinks
Show Restaurants
Advance Bookings (General Information)
Advance Bookings (on the Tokyo Disney Resort Online Reservations & Tickets website)
Advance Bookings (Payment)
Same-day Bookings
Experiencing
Changing, Canceling
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Guest Parking
About Parking
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Mobile Battery Rental Service
Main Entrance Free Wi-Fi
General Information
How to Use
Park Entry/Re-Entry
Foreign Currency Exchange
Anniversary/Birthday
Receipts
Tokyo Disney Resort Gift Cards
General Information
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Transportation
Disney Resort Line (Monorail)
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Attractions
Stroller Tags
Meals
Email Inquiries
Requests from Tokyo Disney Resort
Security Check
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photo/Video Equipment
Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Payment via the Tokyo Disney Resort App
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Tokyo Disney Resort Corporate Program Coupon
Online Reservations & Tickets
Website
General Information
Users
Registration
Login
Vacation Packages
Booking
Changing, Canceling
Payment
Park Tickets
Contents
Package Kit
Other Services
Disney Hotels
Booking
Changing, Canceling
Other Services
Deposit System
Park Tickets
Purchasing
Changing
Payment
Restaurants
Booking
Changing, Canceling
Dining
Anniversary Plans
Show Restaurants
Booking
Changing, Canceling
Experiencing
Bibbidi Bobbidi Boutique
Booking
Changing, Canceling
Experiencing
Disney Hotels
Guest Benefits (Happy Entry)
General Information
Special Entrance Pass
Entering the Park
Room Reservations
Guest Benefits
Tokyo DisneySea Fantasy Springs Hotel
Guest Benefits (same for both Grand Chateau and Fantasy Chateau)
Tokyo Disney Resort Toy Story Hotel
Tokyo Disney Resort Welcome Center
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Transportation
Staying with Children
Facilities & Services
By "Refund Requests" category
In all categories
Popular topics
ＴＩＣＫＥＴ
ＥＮＴＲＹ
ＨＯＴＥＬ
ＧＲＯＵＰ
ＯＮＬＩＮＥ
Back to FAQ Top
pagetop