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- I registered as a user through the English website, but I cannot log in to the Japanese site.
- I completed my user registration on a computer. Can I still log in to the smartphone site?
- When I accessed the URL in my “e-mail address confirmation” e-mail, an error message appeared saying, “Hmm... Something unexpected happened.”
- I logged in but my reservation does not show up on the My Booking page.
- I forgot my password.
- When I try to log in, a message appears saying that I need to update my password in order to enhance security.
- I cannot log in.
- The website page is not displayed, even if I click on the URL in the “e-mail address confirmation” e-mail. (The page is continuously loading and does not open, etc.)
- I have not received an “email address confirmation” e-mail.
- When I log in, a message appears saying that my e-mail address has not been confirmed.