- I registered as a user on the English website, but I cannot log in to the Japanese website.
- I cannot log in.
- The website page is not displayed, even if I click on the URL in the “e-mail address confirmation” e-mail. (The page is continuously loading and does not open, etc.)
- I have not received the password reset email.
- I have not received an “email address confirmation” e-mail.
- My Disney account has been locked.
- When I accessed the URL in my “e-mail address confirmation” e-mail, an error message appeared saying, “Hmm... Something unexpected happened.”
- I forgot my user ID (Disney Account Member Name).
- What should I do if I could not access the URL within the required time after receiving the e-mail address confirmation e-mail?
- When I logged in, I got a message saying "Please update your password."