- I forgot my password.
- I registered as a user on the English website, but I cannot log in to the Japanese website.
- My Disney account has been locked.
- I cannot log in.
- The website page is not displayed, even if I click on the URL in the “e-mail address confirmation” e-mail. (The page is continuously loading and does not open, etc.)
- What should I do if I could not access the URL within the required time after receiving the e-mail address confirmation e-mail?
- I forgot my User ID (or Username).
- I have not received an “email address confirmation” e-mail.
- When I try to log in, a message appears saying that the ID that I entered has been deleted, even though I haven’t cancelled my account.
- When I try to log in, a message appears saying that I cannot use the ID that I entered.