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Frequently Asked Questions
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Park Tickets
Purchasing/Changing Online
Purchasing
Payment
Changing
Other Than Online (Convenience Stores, etc.)
Purchasing/Payment
Changing
Using
Displayed on the App (Smartphone)
Sharing
Printed out at Home
Purchasing
Printing
Using
Purchasing/Changing
Age Category
Park Admission by Designating the Date in Advance/Reservations for Park Admission
General Information
Making Entries/Reservations for Park Admission
After Making Entries/Reservations - Entering the Park
Summer 2-Day Passport
Purchasing
Changing
Using
Shuto-ken Weekday Passport
1-Day Passport (for Guests with Disabilities)
1-Day Passport Issued by Online Travel Agencies Outside of Japan
Annual Passport
Refund Requests
All Park Tickets
Measures to Address Unauthorized Reselling of Park Tickets
Validity of Park Tickets
Tokyo Disney Resort App
General Information
Use
Park Tickets
Purchasing
Payment
Changing
Using
Displayed on the App
Sharing
Create Group
Disney Premier Access
General Information
Purchasing
Using
Vacation Packages
Entry Request
General Information/Preparation
How to Make an Entry Request
Using Entry Request Eligibility
Shows requiring an Entry Request
Disney Character Greetings requiring an Entry Request
Standby Pass
General Information/Preparation
How to Obtain a Standby Pass
Using a Standby Pass
Shops requiring a Standby Pass
Restaurants requiring a Standby Pass
Special Events / Programs / Campaigns
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Standby Pass/Entry Request
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Ages
Posture/Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
Set the Time for Experiences at Venues/Use
Separate Wait Service
Registration/Use
Posture While on the Attractions
Parades and Shows
Frequently Asked Questions from First-time Visitors
Parades at Tokyo Disneyland
General Information
How to View Parades (with Disney Premier Access)
How to View Parades (General)
Believe! Sea of Dreams
How to View Shows (with Disney Premier Access)
How to View Shows (General)
Jamboree Mickey! Let's Dance!
Entry Request
Fireworks at the Parks
Atmosphere Entertainment
Disney Character Greetings
Disney Character Greetings
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy and Friends
How to Purchase
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Bibbidi Bobbidi Boutique
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
Priority Seating
General Information
Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
Changing and Canceling
Dining
Alcoholic Beverages
Guests with Dietary Limitations/Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Menus
Popcorn/Popcorn Buckets
Defective Items
Others
Bottled Soft Drink
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Guest Parking
About Parking
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Services at Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Mobile Battery Rental Service
Main Entrance Free Wi-Fi
General Information
How to Use
Park Entry/Re-Entry
Foreign Currency Exchange
Anniversary/Birthday
Tokyo Disney Resort Gift Cards
General Information
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Transportation
Disney Resort Line (Monorail)
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tags
Email Inquiries
Disney account consolidation
Tokyo Disney Resort App
Tokyo Disney Resort Online Reservations & Tickets website
Requests from Tokyo Disney Resort
Security Check
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photo/Video Equipment
Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Tokyo Disney Resort Corporate Program Coupon
Online Reservations & Tickets
Website
General Information
Users
Registration
Login
Vacation Packages
Booking
Changing and Canceling
Payment
Park Tickets
Contents
Package Kit
Other Services
Disney Hotels
Booking
Changing and Canceling
Other Services
Deposit System
Park Tickets
Purchasing
Changing and Canceling
Payment
Printed out at Home
Restaurants
Booking
Changing and Canceling
Dining
Anniversary Plans
Bibbidi Bobbidi Boutique
Disney Hotels
Guest Benefits (Happy Entry)
General Information
Special Entrance Pass
Entering the Park
Room Reservations
Guest Benefits
Tokyo Disney Resort Toy Story Hotel
Tokyo Disney Resort Welcome Center
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Transportation
Staying with Children
Facilities & Services
Registration
By "Registration" category
In all categories
Registration
1-3
of
3
Information about log in/new user on the Tokyo Disney Resort App
When I tried to register a password, a message appeared saying that passwords that are easy to guess cannot be used.
I cannot register my email address during user registration.
Categories
Park Tickets
Purchasing/Changing Online
Purchasing
Payment
Changing
Other Than Online (Convenience Stores, etc.)
Purchasing/Payment
Changing
Using
Displayed on the App (Smartphone)
Sharing
Printed out at Home
Purchasing
Printing
Using
Purchasing/Changing
Age Category
Park Admission by Designating the Date in Advance/Reservations for Park Admission
General Information
Making Entries/Reservations for Park Admission
After Making Entries/Reservations - Entering the Park
Summer 2-Day Passport
Purchasing
Changing
Using
Shuto-ken Weekday Passport
1-Day Passport (for Guests with Disabilities)
1-Day Passport Issued by Online Travel Agencies Outside of Japan
Annual Passport
Refund Requests
All Park Tickets
Measures to Address Unauthorized Reselling of Park Tickets
Validity of Park Tickets
Tokyo Disney Resort App
General Information
Use
Park Tickets
Purchasing
Payment
Changing
Using
Displayed on the App
Sharing
Create Group
Disney Premier Access
General Information
Purchasing
Using
Vacation Packages
Entry Request
General Information/Preparation
How to Make an Entry Request
Using Entry Request Eligibility
Shows requiring an Entry Request
Disney Character Greetings requiring an Entry Request
Standby Pass
General Information/Preparation
How to Obtain a Standby Pass
Using a Standby Pass
Shops requiring a Standby Pass
Restaurants requiring a Standby Pass
Special Events / Programs / Campaigns
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Standby Pass/Entry Request
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Ages
Posture/Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
Set the Time for Experiences at Venues/Use
Separate Wait Service
Registration/Use
Posture While on the Attractions
Parades and Shows
Frequently Asked Questions from First-time Visitors
Parades at Tokyo Disneyland
General Information
How to View Parades (with Disney Premier Access)
How to View Parades (General)
Believe! Sea of Dreams
How to View Shows (with Disney Premier Access)
How to View Shows (General)
Jamboree Mickey! Let's Dance!
Entry Request
Fireworks at the Parks
Atmosphere Entertainment
Disney Character Greetings
Disney Character Greetings
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy and Friends
How to Purchase
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Bibbidi Bobbidi Boutique
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
Priority Seating
General Information
Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
Changing and Canceling
Dining
Alcoholic Beverages
Guests with Dietary Limitations/Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Menus
Popcorn/Popcorn Buckets
Defective Items
Others
Bottled Soft Drink
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Guest Parking
About Parking
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Services at Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Mobile Battery Rental Service
Main Entrance Free Wi-Fi
General Information
How to Use
Park Entry/Re-Entry
Foreign Currency Exchange
Anniversary/Birthday
Tokyo Disney Resort Gift Cards
General Information
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Transportation
Disney Resort Line (Monorail)
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tags
Email Inquiries
Disney account consolidation
Tokyo Disney Resort App
Tokyo Disney Resort Online Reservations & Tickets website
Requests from Tokyo Disney Resort
Security Check
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photo/Video Equipment
Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Tokyo Disney Resort Corporate Program Coupon
Online Reservations & Tickets
Website
General Information
Users
Registration
Login
Vacation Packages
Booking
Changing and Canceling
Payment
Park Tickets
Contents
Package Kit
Other Services
Disney Hotels
Booking
Changing and Canceling
Other Services
Deposit System
Park Tickets
Purchasing
Changing and Canceling
Payment
Printed out at Home
Restaurants
Booking
Changing and Canceling
Dining
Anniversary Plans
Bibbidi Bobbidi Boutique
Disney Hotels
Guest Benefits (Happy Entry)
General Information
Special Entrance Pass
Entering the Park
Room Reservations
Guest Benefits
Tokyo Disney Resort Toy Story Hotel
Tokyo Disney Resort Welcome Center
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Transportation
Staying with Children
Facilities & Services
By "Registration" category
In all categories
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