Home
Frequently Asked Questions
Online Reservations & Tickets
Website
General Information
Frequently Asked Questions
Categories
Park Tickets
Park Tickets Valid for Admissions
Ticket price after October 21, 2021
Park Tickets Currently Not Available (purchased on or before June 24, 2020)
Refunds for Tickets with Fixed Admission Dates from July 1, 2020 to June 11, 2021
Park Admission Lottery
General Information
Eligible Tickets
Lottery Entries
Confirmation of Lottery Results
Results and Admissions
Sponsor Passport / Shareholders' Passport / Revisit Passport: Definitely Win Within Three Attempts
Frequently Asked Questions from First-time Visitors
Age Category
Disney’s eTicket Passport
General Information
Purchase
Payment
Changes
Printed out at Home
General Information
Purchase
Printed out
Tickets for Guests with Disabilities
Sales at Convenience Stores
Early Entry Tickets
All Tickets
Measures Against Unauthorized Reselling of Park Tickets
General Information
Validity of Park Tickets
Annual Passports
Refunds for Annual Passports
Tokyo Disney Resort App
General Information
Use
Park Tickets
Create Group
Entry Request
General Information
How to Make an Entry Request
Experiences requiring an Entry Request
Shows
Disney Character Greetings
Standby Pass
General Information
How to Obtain a Standby Pass
Experiences requiring a Standby Pass
Shops
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age
Posture / Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
Time and Experiencing Venues
Separate Wait Service
Posture While on the Attractions
Parades and Shows
Entertainment Rules and Requests
Entry Request
Dreaming Up!
Viewing Methods / Rules
Disney Light the Night
Atmosphere Entertainment
General Information
Disney Character Greetings
Entry Request
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy & Friends
How to Purchase
Reservations / How to Visit
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
The State of Emergency
Priority Seating
Great American Waffle Co.
General Information
Bookings on the Tokyo Disney Resort Online Reservations & Tickets Website
Change or Cancel
Visiting Restaurants
Alcoholic Beverages
Guests with Special Dietary Requirements / Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Menu
Bottled Soft Drink
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Sales of Medicine
Guest Parking
About Using the Facilities
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Main Entrance Free Wi-Fi
General Information
How to Use
Happy 15 Entry
Park Entry / Re-Entry
Foreign Currency Exchange
Anniversary / Birthday
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
The State of Emergency
Frequently Asked Questions from First-time Visitors
Request from Tokyo Disney Resort
Security Checks
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photography Equipment
Access
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tag
Meals
Guests with Food Allergies
Bringing Your Own Meals
E-mail Inquiries
E-mail Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Online Reservations & Tickets
Website
General Information
User
Registration
Login
Hotels
Reservations
Changes or Cancellation
Other Services
Deposit System
Park Tickets
Purchase
Changes or Cancellation
Payment
Printed out at Home
Restaurants
Bookings
Changes or Cancellation
Visiting Restaurants
Anniversary Plan
Disney Hotels
Hotel Reservations
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Access
Staying with Children
Facilities & Services
General Information
By "General Information" category
In all categories
General Information
1-3
of
3
[Online Payment] In what situations would I be required to use the Cardholder Authentication Service (3D Secure)?
I have not received a confirmation email for my reservation.
What is the recommended browser for accessing the Tokyo Disney Resort Online Reservations & Tickets website?
Categories
Park Tickets
Park Tickets Valid for Admissions
Ticket price after October 21, 2021
Park Tickets Currently Not Available (purchased on or before June 24, 2020)
Refunds for Tickets with Fixed Admission Dates from July 1, 2020 to June 11, 2021
Park Admission Lottery
General Information
Eligible Tickets
Lottery Entries
Confirmation of Lottery Results
Results and Admissions
Sponsor Passport / Shareholders' Passport / Revisit Passport: Definitely Win Within Three Attempts
Frequently Asked Questions from First-time Visitors
Age Category
Disney’s eTicket Passport
General Information
Purchase
Payment
Changes
Printed out at Home
General Information
Purchase
Printed out
Tickets for Guests with Disabilities
Sales at Convenience Stores
Early Entry Tickets
All Tickets
Measures Against Unauthorized Reselling of Park Tickets
General Information
Validity of Park Tickets
Annual Passports
Refunds for Annual Passports
Tokyo Disney Resort App
General Information
Use
Park Tickets
Create Group
Entry Request
General Information
How to Make an Entry Request
Experiences requiring an Entry Request
Shows
Disney Character Greetings
Standby Pass
General Information
How to Obtain a Standby Pass
Experiences requiring a Standby Pass
Shops
Attractions
Frequently Asked Questions from First-time Visitors
How to Experience
Rider Switch Service
About Your Belongings While on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age
Posture / Holding Children While on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Registration
Time and Experiencing Venues
Separate Wait Service
Posture While on the Attractions
Parades and Shows
Entertainment Rules and Requests
Entry Request
Dreaming Up!
Viewing Methods / Rules
Disney Light the Night
Atmosphere Entertainment
General Information
Disney Character Greetings
Entry Request
Shops
Frequently Asked Questions from First-time Visitors
Bon Voyage
Merchandise
Duffy & Friends
How to Purchase
Reservations / How to Visit
Try the Games! (Jungle Carnival / Abu’s Bazaar)
Games and Prizes
Shopping Bags
Restaurants
Frequently Asked Questions from First-time Visitors
The State of Emergency
Priority Seating
Great American Waffle Co.
General Information
Bookings on the Tokyo Disney Resort Online Reservations & Tickets Website
Change or Cancel
Visiting Restaurants
Alcoholic Beverages
Guests with Special Dietary Requirements / Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Menu
Bottled Soft Drink
Guest Services
Frequently Asked Questions from First-time Visitors
Central First Aid
About Using the Facilities
Sales of Medicine
Guest Parking
About Using the Facilities
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Main Entrance Free Wi-Fi
General Information
How to Use
Happy 15 Entry
Park Entry / Re-Entry
Foreign Currency Exchange
Anniversary / Birthday
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
About Tokyo Disney Resort
The State of Emergency
Frequently Asked Questions from First-time Visitors
Request from Tokyo Disney Resort
Security Checks
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photography Equipment
Access
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tag
Meals
Guests with Food Allergies
Bringing Your Own Meals
E-mail Inquiries
E-mail Inquiries
Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Online Reservations & Tickets
Website
General Information
User
Registration
Login
Hotels
Reservations
Changes or Cancellation
Other Services
Deposit System
Park Tickets
Purchase
Changes or Cancellation
Payment
Printed out at Home
Restaurants
Bookings
Changes or Cancellation
Visiting Restaurants
Anniversary Plan
Disney Hotels
Hotel Reservations
Check-in and Check-out
Guest Rooms
Restaurants
Baggage
Park Tickets
Access
Staying with Children
Facilities & Services
By "General Information" category
In all categories
Popular topics
ＴＩＣＫＥＴ
ＯＮＬＩＮＥ
ＥＮＴＲＹ
ＲＥＦＵＮＤ
ＨＯＴＥＬＳ
Back to FAQ Top
pagetop