Categories

[Disney Premier Access] What happens if the operation of the attraction or parade/show is suspended during the designated time for the experience I selected?

(ID:23731)
Attractions
If the operation of the applicable attraction is suspended during the time for your experience, the experience will not be available. In that case, a refund will be made.

Parades/Shows
A refund will be made for cases when:
・A parade/show is canceled, or ended in the middle of the performance.
・"Tokyo Disneyland Electrical Parade Dreamlights" is canceled due to rain, and then the mini parade "Nightfall Glow" is presented instead.
・Parade floats that are scheduled to make a stop at a viewing area for Guests who have purchased Disney Premier Access did not make a stop at the area due to weather conditions or other reasons.

Purchases made on the Tokyo Disney Resort App
A refund will be made to the card used for payment. (Refunds will be made automatically.)
-Please note that refunds will take one to two months.
-For debit cards, refunds will be made to the debit account.

Purchases made at Park facilities
Please bring your Park ticket and go to Main Street House (at Tokyo Disneyland) or Guest Relations (at Tokyo DisneySea), as refunds will not be made automatically.
Refunds will be made in cash.

Was this helpful?

Categories