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I am inside Tokyo Disney Resort, but the Tokyo Disney Resort App does not show my current location or allow me to make an Entry Request or obtain a Standby Pass.

(ID:22221)
If location services is off on the app, some functions will not be available.
Please enable the location services in the "Settings" on your smartphone and try again.

[iPhone]
Settings > Privacy > Location Services > "On"

[Android]
Settings > Location > "On"

If the above steps do not solve the problem:

[iPhone]
"Share My Location" under the location services, if "Disney Resort" is set to "Never" in the list of apps at the bottom of the screen, please change it to "While Using the App".

[Android]
Please go to Settings > Apps & notifications > "Disney Resort", and if you see "No permissions", go to "Permissions" and turn on "Location" or check "Only while app is in use".

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