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I cannot log in.
（ID:18718）
- Your e-mail address or password may have been registered incorrectly, or the receipt of your e-mail address may not have been confirmed.
- Please reset your current password and register a new one on the MyDisney login page as follows:
1. Visit the "bookings/purchases page of the Tokyo Disney Resort Official Website", and click the “Agree and Log in” button from the “Menu” in the page.
2. "Enter your email to continue"
3. Click "Having trouble logging in? Send a one-time code" at the bottom of the page.
4. After logging in by using the one-time code sent to your email address, you can reset your password. Click "Change Password" to "Choose a new MyDisney password".
For more information, please see here.
- If you cannot log in to the Tokyo Disney Resort App and the Tokyo Disney Resort Official Website, the device that you are using may not meet the recommended system requirements. Please try logging in from a different personal computer, tablet, or smartphone.
- Please reset your current password and register a new one on the MyDisney login page as follows:
1. Visit the "bookings/purchases page of the Tokyo Disney Resort Official Website", and click the “Agree and Log in” button from the “Menu” in the page.
2. "Enter your email to continue"
3. Click "Having trouble logging in? Send a one-time code" at the bottom of the page.
4. After logging in by using the one-time code sent to your email address, you can reset your password. Click "Change Password" to "Choose a new MyDisney password".
For more information, please see here.
- If you cannot log in to the Tokyo Disney Resort App and the Tokyo Disney Resort Official Website, the device that you are using may not meet the recommended system requirements. Please try logging in from a different personal computer, tablet, or smartphone.