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I am no longer able to visit the Park on the fixed admission date./The fixed admission date of my Park ticket has passed. I have not entered the Park. Can I still use my Park ticket?

(ID:18628)
Some Park tickets may be used to enter the Park by making a "Park ticket change".
-Park tickets cannot be canceled or refunded due to personal circumstances.

For Park tickets without an expiration date, please see "related questions" below.

For information on Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
Please select your Park ticket type.
Please select your Park ticket below.
For Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
Where did you purchase your Park ticket?
TDR
TDR
The Park ticket type, the fixed admission date, Park selection, admission time, and age category on your Park ticket can be changed while the Park ticket is still valid. The service fee will not be charged. If there is a price difference between your Park ticket and a Park ticket you wish to change, you will be required to charge the difference.

For details about making changes, please check Changing Park tickets purchased online (Frequently Asked Questions).
Please have your Park ticket ready and contact the Tokyo Disney Resort Information Center.

Phone number:
0570-00-8632


-From some IP phones, please call
045-330-5211


-From international calls, please call
+81-45-330-5211


Operating hours: 10:00 a.m. to 3:00 p.m.

Email Inquiries, here
Your Park ticket can only be changed at a Disney Store while the Park ticket is still valid. The service fee or price difference may be charged.
-Changes cannot be made at Tokyo Disney Resort.

For information on handling of Park tickets at the Disney Stores, please see here.
Please check with the hotel where your Park ticket was issued.

For contact information for Disney Hotels, please see here

For contact information for Tokyo Disney Resort Official Hotels, please see here
Please contact the issuing travel agency or the issuing office.

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