Frequently Asked Questions

Your unused Park ticket can be used to enter the Park only during the validity period of your Park ticket by making changes to a date of Park admission.

The following changes can be made:
Date of admission, age category
(Changes cannot be made to the Park ticket type or Park.)

There are no fees for making changes.
A transaction is required each time a change is made, regardless of whether there is a price difference or not.

For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).

If you stay at a Disney Hotel or an Official Hotel within the validity period of your Park ticket, your unused Park ticket can be used to enter the Park by making changes to your preferred date of Park admission during your stay, at your hotel or Tokyo Disney Resort Welcome Center.
(Guests staying at Tokyo Disney Celebration Hotel will not be able to make Park ticket changes at the Tokyo Disney Resort Welcome Center.)

The following changes can be made:
Date of admission (only for the duration of your hotel stay)
(Changes cannot be made to the Park ticket type, Park, or age category.)

Changes can only be made during the hotel stay.(Changes cannot be made in advance.)
A change fee of 200 yen per Park ticket will be charged.
If the price of the Park ticket is different after making changes, another transaction will be required to process the price difference.

Please check with the hotel where your Park ticket was issued.

For contact information for Disney Hotels, please see here
For contact information for Tokyo Disney Resort Official Hotels, please see here

Please contact Tokyo DisneySea Fantasy Springs Hotel.

The Park ticket cannot be changed and thus cannot be used.

Please contact the Tokyo Disney Resort Information Center by email. In order to confirm the Park ticket type, please include the 19-20 digit ticket number.

Contact Form

If you have made a reservation for Park admission with a Park ticket without a specified date of admission such as a Sponsor Passport or Shareholders' Passport, you will be able to make changes to the date of admission you have reserved to another date of admission within the validity period of the Park ticket (only when the date of admission you wish to reserve is still available for reservation).

For details on how to make changes, please see here.

Please check with the Park ticket issuer within the validity period of your Park ticket.
(If you purchased your Park ticket at a convenience store, please contact the issuing office indicated on the Park ticket, not the store of purchase.)
Your Park ticket will be valid until the same date one month after the date of admission.
-If the same date is not in the following month, the expiration date will be until the date before.