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I am no longer able to visit the Park on the fixed admission date./The fixed admission date has passed. I did not use my Park ticket. Is there a way to use my Park ticket?
（ID:18628）
Information will vary depending on the Park ticket.
-Requests for cancellations or refunds due to Guests' personal circumstances will not be accepted.
For Park tickets without an expiration date, please see "related questions" below.
For information on Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
-Requests for cancellations or refunds due to Guests' personal circumstances will not be accepted.
For Park tickets without an expiration date, please see "related questions" below.
For information on Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
Which of the following is "the date of purchase" of your Park ticket?
Which of the following is "the fixed admission date on your Park ticket specified at the time of purchase"?
Please select your Park ticket form.
Please select your Park ticket form.
Please select your Park ticket below.
For Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
For Sponsor Passports, Shareholders' Passports and Revisit Passports, please see here
Where did you purchase your Park ticket?
TDR
Your Park ticket can be used to enter the Park by making changes to the fixed admission date within the validity period.
The following changes can be made:
The fixed admission date, Park selection, age category
(Changes cannot be made to the Park ticket type.)
The change fee will not be charged.
If there is a price difference between your Park ticket and the Park ticket you wish to change, another transaction will be required to process the price difference.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
The following changes can be made:
The fixed admission date, Park selection, age category
(Changes cannot be made to the Park ticket type.)
The change fee will not be charged.
If there is a price difference between your Park ticket and the Park ticket you wish to change, another transaction will be required to process the price difference.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
Your Park ticket can be used to enter the Park by making changes to the fixed admission date within the validity period.
The following changes can be made:
The fixed admission date, Park ticket type, Park selection, age category
The change fee will not be charged.
If there is a price difference between your Park ticket and the Park ticket you wish to change, another transaction will be required to process the price difference.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
The following changes can be made:
The fixed admission date, Park ticket type, Park selection, age category
The change fee will not be charged.
If there is a price difference between your Park ticket and the Park ticket you wish to change, another transaction will be required to process the price difference.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
Please have your Park ticket ready and contact the Tokyo Disney Resort Information Center.
Phone number:
0570-00-8632
-From some IP phones, please call
045-330-5211
-From international calls, please call
+81-45-330-5211
Operating hours: 10:00 a.m. to 3:00 p.m.
For email inquiries, here
Phone number:
0570-00-8632
-From some IP phones, please call
045-330-5211
-From international calls, please call
+81-45-330-5211
Operating hours: 10:00 a.m. to 3:00 p.m.
For email inquiries, here
Your Park ticket can be changed only at a Disney Store within the validity period.
-Changes cannot be made at Tokyo Disney Resort.
The fee or price difference may be charged.
For information on handling of Park tickets at the Disney Stores, please see here
-Changes cannot be made at Tokyo Disney Resort.
The fee or price difference may be charged.
For information on handling of Park tickets at the Disney Stores, please see here
Please check with the Park ticket issuer.
Your Park ticket can be used to enter the Park by making changes to the fixed admission date within the validity period.
The following changes can be made:
The fixed admission date, age category
(Changes cannot be made to the Park ticket type or Park.)
The change fee will not be charged.
A transaction will be made each time a change is made, regardless of whether there is a price difference or not.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
The following changes can be made:
The fixed admission date, age category
(Changes cannot be made to the Park ticket type or Park.)
The change fee will not be charged.
A transaction will be made each time a change is made, regardless of whether there is a price difference or not.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).