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Can I request a cancellation or refund of Park tickets purchased online?

(ID:17970)
Requests for cancellations or refunds of Park tickets due to Guests' personal circumstances will not be accepted. (note)
Unused Park tickets purchased online can be used to enter the Park by making changes within the validity period. For details on making changes to Park tickets, please see here.

Note: Park tickets corresponding to ALL of the conditions from 1 to 3 below cannot be changed to a Park ticket with a date of admission on or after October 1, 2023 even if they are unused or unexpired; therefore, requests for refunds will be accepted for Guests with the Park tickets.
1. Unused Park tickets with a date of Park admission up to March 31, 2023 specified at the time of purchase (including the date of admission changed to a date of admission on or after April 1, 2023 after purchase)
2. Unused Park tickets with an expiration date during the period from October 1, 2023 to March 31, 2024
3. Unused Park tickets purchased through the Tokyo Disney Resort Online Reservations & Tickets website or Tokyo Disney Resort App

For more information, including the period for accepting refunds, please see here.

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