I have not received the password reset email.

You may not receive the email in the following cases.

If you have registered a wrong email address

You can check your registered email address from "Edit Account" after logging in to the Tokyo Disney Resort Online Reservations & Tickets website.

If you are using a spam filter
Please reconfirm your email settings so that you can receive emails from "" and "".

Spam filter
Depending on your system requirement, some emails may be automatically sorted into your spam mail folder, so please check to make sure.

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