I did not receive a reservation confirmation e-mail.

You may not have received the e-mail for the following reasons:

If you registered the wrong e-mail address
- You can check your registered e-mail address through the official Tokyo Disney Resort website.

If you are filtering unwanted e-mail
- Please make sure that your inbox is set to accept messages from “” and “”

Spam folder
- Please check your e-mail settings, as your inbox may be set to automatically sort messages into your spam folder.

- You can check to see if a reservation confirmation e-mail was sent to you by going to “Sent e-mail” in your My Booking page.

For details, please see the URL below (in English only).

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