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Who should I contact about my lost item at the Park?
（ID:16680）
If you are at the Park, please contact a Cast Member at Main Street House (Tokyo Disneyland) or Guest Relations (Tokyo DisneySea).
If you have left the Park, please register the details about your lost item using the "Lost and Found Form". In addition, if you have any reference images of your lost item, please attach them.
Only if your lost item is found, we will send it to the address you provide.
-You may be contacted via email or phone to confirm your lost item or how to return it. For this reason, please also register your phone number where we can reach you (even while you are in Japan).
-We do not contact you to inform that your lost item has not been found.
[For inquiries about how to use the lost and found form]
Tokyo Disney Resort Information Center
050-3090-2742
Operating hours: 10:00 a.m. to 3:00 p.m. (7 days a week)
-From overseas, please call +81-50-3090-2742
-Any charges resulting from calls to the above phone number must be covered by the caller. Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
-The above phone number offers assistance in English only.
-This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
-For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
-We request that you call us with your caller ID setting turned on.
-To offer the best services possible, our operators will ask for your name at the beginning of the call.
If you have left the Park, please register the details about your lost item using the "Lost and Found Form". In addition, if you have any reference images of your lost item, please attach them.
Only if your lost item is found, we will send it to the address you provide.
-You may be contacted via email or phone to confirm your lost item or how to return it. For this reason, please also register your phone number where we can reach you (even while you are in Japan).
-We do not contact you to inform that your lost item has not been found.
[For inquiries about how to use the lost and found form]
Tokyo Disney Resort Information Center
050-3090-2742
Operating hours: 10:00 a.m. to 3:00 p.m. (7 days a week)
-From overseas, please call +81-50-3090-2742
-Any charges resulting from calls to the above phone number must be covered by the caller. Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
-The above phone number offers assistance in English only.
-This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
-For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
-We request that you call us with your caller ID setting turned on.
-To offer the best services possible, our operators will ask for your name at the beginning of the call.