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How to use "Frequently Asked Questions"/How to find a question

(ID:22924)
There are two ways to search: "Search by keywords" and "Search by categories"

Top page
Tap the "Frequently Asked Questions" title at the top of each page to go to the top page of Frequently Asked Questions.

Search by keywords
Display questions by entering a keyword included in the Q or A.
1. In the white box on the top page, enter "a keyword (word)" related to your question and tap "Search".
Example: Search by "ticket" → About 220 results will be displayed.
2. You can narrow down your search by entering two or more keywords. Please put a space (blank) in between.
Example: Search by "ticket change" → About 40 results including both "ticket" and "change" will be displayed.

Search by categories
Categorize and display questions by subject.
1. Tap the category related to your question from "Categories" on the top page.
Example: Tap "Tokyo Disney Resort App" → About 100 questions related to "Tokyo Disney Resort App" will be displayed.
2. If there is a "+" mark in the category name, there is a further classified category.
Example: Tap "+" in the category name (Tokyo Disney Resort App) → Tap "Standby Pass" → About 30 questions related to "Standby Pass" will be displayed.
3. Search from the displayed list or tap the "+" mark to narrow down your search further.
Example: Tap "+" in the category name (Tokyo Disney Resort App) → Tap "+" in the category name (Standby Pass) → Tap "How to Obtain a Standby Pass" → About 10 questions related to "How to Obtain a Standby Pass" will be displayed.

Related links and related questions
Related links and related questions may be displayed under A (answer), or yes or no survey.
Please refer to those pages, there may be more information or information you may be looking for.
Please also refer to the links in blue text in the answers.

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