Frequently Asked Questions

The Proof of Stay for using the Fantasy Springs Entrance is given only after confirming that the number of guests staying at the hotel and the number of Park tickets owned are the same, and that their details match.
At that time, you will need to show both a confirmation of your hotel reservation and a Park ticket with a designated date valid for admission to Tokyo DisneySea.

Please contact a Cast Member at any one of the following locations.

Tokyo DisneySea Fantasy Springs Hotel
　- Grand Chateau Lounge (7:00 a.m. to 10:00 p.m.)
　- Fantasy Chateau Lounge (Reception) (open 24 hours)
　- Bell Desk (6:00 a.m. to 10:00 p.m.)

Tokyo Disney Resort Welcome Center:
　- Disney Hotels Service Counter (7:30 a.m. to 4:00 p.m.)

If staying at a different Disney Hotel on the night before:
You can receive a Proof of Stay for the day you will be checking in to Tokyo DisneySea Fantasy Springs Hotel (checkout day for the Disney hotel you are staying on the night before).

■ Tokyo Disneyland Hotel
　- Reception (open 24 hours)
　- Marceline Salon (7:00 a.m. to 10:00 pm.)

■ Disney Ambassador Hotel
　- Front Desk (open 24 hours)
　- Guest Service Counter (6:00 a.m. to 10:00 p.m.)

■ Tokyo DisneySea Hotel MiraCosta
　- Reception (open 24 hours)
　- Salone dell'Amico (7:00 a.m. to 10:00 p.m.)

■ Tokyo Disney Resort Toy Story Hotel: