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I am no longer able to visit the Park on the date of admission I specified./The date of Park admission I specified has passed. I did not use my Park ticket, is there any way to use it?
（ID:18628）
Information will vary depending on the Park ticket. Some Park tickets may be used to enter the Park by making changes.
-Requests for cancellations or refunds of Park tickets due to Guests' personal circumstances will not be accepted.
-Requests for cancellations or refunds of Park tickets due to Guests' personal circumstances will not be accepted.
Please select your Park ticket.
Is the fixed-admission date indicated on your Park ticket?
Where did you purchase the Park ticket?
What is the type of your Park ticket?
Are you going to stay at a Disney Hotel or an Official Hotel within the validity period of your Park ticket?
Are you going to stay at Tokyo DisneySea Fantasy Springs Hotel within the validity period of your Park ticket?
Your unused Park ticket can be used to enter the Park only during the validity period of your Park ticket by making changes to a date of Park admission.
The following changes can be made:
Date of admission, age category
(Changes cannot be made to the Park ticket type or Park.)
There are no fees for making changes.
A transaction is required each time a change is made, regardless of whether there is a price difference or not.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
The following changes can be made:
Date of admission, age category
(Changes cannot be made to the Park ticket type or Park.)
There are no fees for making changes.
A transaction is required each time a change is made, regardless of whether there is a price difference or not.
For details about making changes, please check Making changes to Park tickets purchased online (Frequently Asked Questions).
If you stay at a Disney Hotel or an Official Hotel within the validity period of your Park ticket, your unused Park ticket can be used to enter the Park by making changes to your preferred date of Park admission during your stay, at your hotel or Tokyo Disney Resort Welcome Center.
(Guests staying at the Tokyo Disney Celebration Hotel will not be able to make Park ticket changes at the Tokyo Disney Resort Welcome Center.)
The following changes can be made:
Date of admission (only for the duration of your hotel stay)
(Changes cannot be made to the Park ticket type, Park, or age category.)
Changes can only be made during the hotel stay.(Changes cannot be made in advance.)
A change fee of 200 yen per Park ticket will be charged.
If the price of the Park ticket is different after making changes, another transaction will be required to process the price difference.
(Guests staying at the Tokyo Disney Celebration Hotel will not be able to make Park ticket changes at the Tokyo Disney Resort Welcome Center.)
The following changes can be made:
Date of admission (only for the duration of your hotel stay)
(Changes cannot be made to the Park ticket type, Park, or age category.)
Changes can only be made during the hotel stay.(Changes cannot be made in advance.)
A change fee of 200 yen per Park ticket will be charged.
If the price of the Park ticket is different after making changes, another transaction will be required to process the price difference.
If you stay at Tokyo DisneySea Fantasy Springs Hotel within the validity period of your Park ticket, your unused Park ticket can be used to enter the Park by making changes to your preferred date of Park admission during your stay, at your hotel or Tokyo Disney Resort Welcome Center.
The following changes can be made:
Date of admission (only for the duration of your stay at Tokyo DisneySea Fantasy Springs Hotel)
(Changes cannot be made to the Park ticket type, Park, or age category.)
Changes can only be made during the hotel stay. Changes cannot be made in advance. If you are staying at another Disney hotel the day before your stay at the Tokyo DisneySea Fantasy Springs Hotel (excluding Tokyo Disney Celebration Hotel), you can also purchase tickets at that hotel. In that case, the specified date of admission to the Park that you can select is limited to the check-in date of your stay at the Tokyo DisneySea Fantasy Springs Hotel.
A change fee of 200 yen per Park ticket will be charged.
If the price of the Park ticket is different after making changes, another transaction will be required to process the price difference.
The following changes can be made:
Date of admission (only for the duration of your stay at Tokyo DisneySea Fantasy Springs Hotel)
(Changes cannot be made to the Park ticket type, Park, or age category.)
Changes can only be made during the hotel stay. Changes cannot be made in advance. If you are staying at another Disney hotel the day before your stay at the Tokyo DisneySea Fantasy Springs Hotel (excluding Tokyo Disney Celebration Hotel), you can also purchase tickets at that hotel. In that case, the specified date of admission to the Park that you can select is limited to the check-in date of your stay at the Tokyo DisneySea Fantasy Springs Hotel.
A change fee of 200 yen per Park ticket will be charged.
If the price of the Park ticket is different after making changes, another transaction will be required to process the price difference.
The Park ticket cannot be changed and thus cannot be used.
Only if you stay at Tokyo DisneySea Fantasy Springs Hotel within the validity period of your ticket, your unused Park ticket can be used to enter the Park by making changes to your preferred date of Park admission during your stay.
Only if you stay at Tokyo DisneySea Fantasy Springs Hotel within the validity period of your ticket, your unused Park ticket can be used to enter the Park by making changes to your preferred date of Park admission during your stay.
Please contact the Tokyo Disney Resort Information Center by email. In order to confirm the Park ticket type, please include the 19-20 digit ticket number.
Contact Form
Contact Form
If you have made a reservation for Park admission with a Park ticket without a specified date of admission such as a Sponsor Passport or Shareholders' Passport, you will be able to make changes to the date of admission you have reserved to another date of admission within the validity period of the Park ticket (only when the date of admission you wish to reserve is still available for reservation).
For details on how to make changes, please see here.
For details on how to make changes, please see here.
Please check with the Park ticket issuer within the validity period of your Park ticket.
(If you purchased your Park ticket at a convenience store, please contact the issuing office indicated on the Park ticket, not the store of purchase.)
Your Park ticket will be valid until the same date one month after the date of admission.
-If the same date is not in the following month, the expiration date will be until the date before.
Example: If the date of admission is 2023/4/15, the expiration date will be 2023/5/15.
Example: If the date of admission is 2023/3/31, the expiration date will be 2023/4/30.
(If you purchased your Park ticket at a convenience store, please contact the issuing office indicated on the Park ticket, not the store of purchase.)
Your Park ticket will be valid until the same date one month after the date of admission.
-If the same date is not in the following month, the expiration date will be until the date before.
Example: If the date of admission is 2023/4/15, the expiration date will be 2023/5/15.
Example: If the date of admission is 2023/3/31, the expiration date will be 2023/4/30.