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Frequently Asked Questions

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  • Park Tickets, etc. Can I change a Park ticket (print out at home) that I purchased on or before June 24, 2020 to a fixed-date ticket that gives me admission to the Park?
  • Park Tickets, etc. Is there a certain ticket to enter the Park? (Can I enter the Park with the ticket purchased on or before June 24, 2020?)
  • Park Tickets I have a Park ticket that does not have an expiration date. How can I find out if it can still be used?
  • Park Tickets, etc. I wish to change a ticket I already purchased online to one that can be used on or after March 20, 2021, but an error message appears and I cannot proceed. What should I do?
  • Park Tickets [Early Entry Tickets] What time can I purchase Early Entry Tickets?
  • Park Tickets, etc. Can I change a Park ticket (delivery to home / business card-sized) that I purchased on or before June 24, 2020 to a fixed-date ticket that gives me admission to the Park?
  • Park Tickets, etc. Where can I purchase Park tickets valid for admission?
  • Park Tickets Can you check whether a Park ticket has already been used?
  • Park Tickets Can I purchase Park tickets valid for admission at convenience stores?
  • Park Tickets, etc. I soiled (tore, lost) the Disney’s eTicket Passport (print out at home) that I printed out. Can I reprint it?
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Categories
  • Park Tickets
    • Park Tickets Valid for Admission
    • Park Tickets Currently Not Available (purchased on or before June 24, 2020)
    • Park Admission Lottery
    • Early Entry Tickets
      • General Information
      • Purchase
      • Experience
    • Frequently Asked Questions from First-time Visitors
    • All Tickets
      • Ticket Prices
        • Age Category
      • Ticket for Guests with disabilities
      • Measures Against Unauthorized Reselling of Park Tickets
        • General Information
      • Validity of Park Tickets
    • Disney’s eTicket
      • General Information
        • Purchase
        • Payment
        • Changes
      • Park Entry with a Smartphone
        • General Information
        • Purchase
      • Print out at Home
        • General Information
        • Purchase
        • Print out
    • Annual Passports
  • Attractions
    • Frequently Asked Questions from First-time Visitors
    • How to Experience
      • Rider Switch Service
      • About Your Belongings while on the Attractions
    • Attraction Standards
      • Frequently Asked Questions from First-time Visitors
      • Rider Switch Service
      • Age
      • Posture / Holding Children while on the Attractions
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Disability Access Service
        • Initial Registration
        • Setting a Time/Using Facilities
      • Separate Wait Service
      • Posture while on the Attractions
  • Parades and Shows
    • Entertainment Rules and Requests
    • Entry Request
    • Mickey's Magical Music World
    • Big Band Beat: A Special Treat
    • Disney Light the Night
    • Atmosphere
      • General Information
  • Disney Character Greetings
    • Entry Request
  • Shops
    • Frequently Asked Questions from First-time Visitors
    • Shopping Bags
    • Merchandise
      • Duffy & Friends
        • How to Purchase
    • Reservations / How to Visit
      • Try the Games! (Jungle Carnival / Abu’s Bazaar)
        • Games and Prizes
  • Restaurants
    • Frequently Asked Questions from First-time Visitors
    • Priority Seating
      • General Information
      • Registration via the Online Reservations & Tickets website
      • Change or Cancel
      • Visiting Restaurants
    • Alcoholic Beverages
      • Takeout of Alcoholic Beverages
    • Guests with Special Dietary Requirements / Barrier Free
      • Guests with Food Allergies
      • Bringing Your Own Meals
  • Guest Services
    • Frequently Asked Questions from First-time Visitors
    • Central First Aid
      • About Using the Facilities
      • Sales of Medicine
    • Guest Parking
      • About Using the Facilities
    • Stroller & Wheelchair Rentals
    • Storage Lockers
    • Smoking Areas
    • Tokyo Disney Resort Welcome Center
      • Hotel Service Counter 1F (Official Hotels)
      • Hotel Service Counter 2F (Disney Hotels)
    • Bon Voyage
      • Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
  • Convenient Services
    • Frequently Asked Questions from First-time Visitors
    • Tokyo Disney Resort App
      • General Information
      • Use
      • Entry Request
        • General Information
        • How to Make an Entry Request
        • Experiences requiring an Entry Request
        • Shows
        • Disney Character Greetings
      • Standby Pass
        • General Information
        • How to Obtain a Standby Pass
        • Experiences requiring a Standby Pass
        • Shops
    • Main Entrance Free Wi-Fi
      • General Information
      • How to Use
    • Happy 15 Entry
    • Park Entry / Re-Entry
    • Foreign Currency Exchange
    • Anniversary / Birthday
    • Tokyo Disney Resort Official Website
      • Frequently Asked Questions from First-time Visitors
  • About Tokyo Disney Resort
    • Frequently Asked Questions from First-time Visitors
    • Request from Tokyo Disney Resort
      • Security Checks
      • Rules on Items Allowed into the Parks
        • Meals
        • Unipods, Tripods, Hard Cases, Photography Equipment
    • Access
      • Disney Resort Cruiser (Shuttle Bus)
      • Bus
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Stroller Tag
      • Meals
        • Guests with Food Allergies
        • Bringing Your Own Meals
      • E-mail Inquiries
    • E-mail Inquiries
  • Payment
    • Frequently Asked Questions from First-time Visitors
    • Credit Cards
      • General Information
      • Authentication Service (3D Secure) for Online Payment
    • Debit Cards
    • Prepaid Cards
    • Electronic Money
  • Online Reservations & Tickets
    • Website
      • General Information
    • User
      • Registration
      • Login
    • Vacation Packages
      • Other Services
    • Hotels
      • Reservations
      • Changes or Cancellation
      • Other Services
      • Deposit System
    • Park Tickets
      • Purchase
      • Changes or Cancellation
      • Payment
      • Printout at Home
    • Restaurants
      • Reservations
      • Changes or Cancellation
      • Visiting Restaurants
      • Anniversary Plan
  • Disney Hotels
    • Hotel Reservations
    • Guest Benefits
    • Check-in and Check-out
    • Guest Rooms
    • Restaurants
    • Baggage
    • Park Tickets
    • Access
    • Staying with Children
    • Facilities & Services
Popular topics
  • TICKET
  • LANGUAGE
  • RULES
  • OPENING
  • HOTELS
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