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Frequently Asked Questions

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  • Park Tickets
    • Purchasing/Changing Online
      • Purchasing
      • Payment
      • Changing
    • Other Than Online (Convenience Stores, etc.)
      • Purchasing/Payment
      • Changing
    • Using
    • Displayed on the App (Smartphone)
    • Printed out at Home
      • Purchasing
      • Printing
      • Using
    • Purchasing/Changing
    • Age Category
    • Park Admission by Designating the Date in Advance
      • General Information
      • Making an Entry (Designating the Park Admission Date)
      • After Making an Entry - Entering the Park
    • Park Tickets with “Wakuwari” Discounts
      • General Information
      • Purchasing/Changing
      • Applicable Certificates
      • Entering the Park
    • 1-Day Passport (for Guests with Disabilities)
    • 1-Day Passport Issued by Online Travel Agencies Outside of Japan
    • Annual Passport
      • Refund Requests
    • All Park Tickets
      • Measures to Address Unauthorized Reselling of Park Tickets
      • Validity of Park Tickets
  • Tokyo Disney Resort App
    • General Information
    • Use
    • Park Tickets
      • Purchasing
      • Payment
      • Changing
      • Using
    • Create Group
    • Disney Premier Access
      • General Information
      • Purchasing
      • Using
    • Entry Request
      • General Information/Preparation
      • How to Make an Entry Request
      • Using Entry Request Eligibility
      • Shows requiring an Entry Request
      • Disney Character Greetings requiring an Entry Request
    • Standby Pass
      • General Information/Preparation
      • How to Obtain a Standby Pass
      • Using a Standby Pass
      • Shops requiring a Standby Pass
      • Restaurants requiring a Standby Pass
  • Special Events / Programs / Campaigns
  • Attractions
    • Frequently Asked Questions from First-time Visitors
    • How to Experience
      • Standby Pass/Entry Request
      • Rider Switch Service
      • About Your Belongings While on the Attractions
    • Attraction Standards
      • Frequently Asked Questions from First-time Visitors
      • Rider Switch Service
      • Ages
      • Posture/Holding Children While on the Attractions
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Disability Access Service
        • Registration
        • Set the Time for Experiences at Venues/Use
      • Separate Wait Service
        • Registration/Use
      • Posture While on the Attractions
  • Parades and Shows
    • Believe! Sea of Dreams
      • General Information
      • How to View the Show
    • Jamboree Mickey! Let's Dance!
    • Entry Request
    • Health and Safety Measures
    • How to View Parades/Castle Shows/Harbor Shows
    • Fireworks at the Parks
    • Atmosphere Entertainment
  • Disney Character Greetings
    • Entry Request
  • Shops
    • Frequently Asked Questions from First-time Visitors
    • Bon Voyage
    • Merchandise
      • Duffy and Friends
        • How to Purchase
    • Try the Games! (Jungle Carnival / Abu’s Bazaar)
      • Games and Prizes
    • Bibbidi Bobbidi Boutique
      • Booking
      • Deposit Payment at Time of Reservation
    • Shopping Bags
  • Restaurants
    • Frequently Asked Questions from First-time Visitors
    • Priority Seating
      • General Information
      • Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
      • Changing and Canceling
      • Dining
    • Alcoholic Beverages
    • Guests with Dietary Limitations/Barrier Free
      • Guests with Food Allergies
      • Bringing Your Own Meals
    • Menus
      • Popcorn/Popcorn Buckets
        • Defective Items
        • Others
      • Bottled Soft Drink
  • Guest Services
    • Frequently Asked Questions from First-time Visitors
    • Central First Aid
      • About Using the Facilities
    • Guest Parking
      • About Parking
    • Stroller & Wheelchair Rentals
    • Storage Lockers
    • Smoking Areas
    • Tokyo Disney Resort Welcome Center
      • Hotel Service Counter 1F (Official Hotels)
      • Hotel Service Counter 2F (Disney Hotels)
    • Services at Bon Voyage
      • Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
  • Convenient Services
    • Frequently Asked Questions from First-time Visitors
    • Mobile Battery Rental Service
    • Main Entrance Free Wi-Fi
      • General Information
      • How to Use
    • Park Entry/Re-Entry
    • Foreign Currency Exchange
    • Anniversary/Birthday
    • Tokyo Disney Resort Gift Cards
      • General Information
    • Tokyo Disney Resort Official Website
      • Frequently Asked Questions from First-time Visitors
  • About Tokyo Disney Resort
    • Frequently Asked Questions from First-time Visitors
    • Disney account consolidation
      • Tokyo Disney Resort App
      • Tokyo Disney Resort Online Reservations & Tickets website
    • Requests from Tokyo Disney Resort
      • Security Check
      • Rules on Items Allowed into the Parks
        • Meals
        • Unipods, Tripods, Hard Cases, Photo/Video Equipment
    • Transportation
      • Disney Resort Line (Monorail)
      • Disney Resort Cruiser (Shuttle Bus)
      • Bus
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Stroller Tags
      • Meals
        • Guests with Food Allergies
        • Bringing Your Own Meals
      • Email Inquiries
    • Inquiries
  • Payment
    • Frequently Asked Questions from First-time Visitors
    • Credit Cards
      • General Information
      • Authentication Service (3D Secure) for Online Payment
    • Debit Cards
    • Prepaid Cards
    • Electronic Money
    • Tokyo Disney Resort Corporate Program Coupon
  • Online Reservations & Tickets
    • Website
      • General Information
    • Users
      • Registration
      • Login
    • Disney Hotels
      • Booking
      • Changing and Canceling
      • Other Services
      • Deposit System
    • Park Tickets
      • Purchasing
      • Changing and Canceling
      • Payment
      • Printed out at Home
    • Restaurants
      • Booking
      • Changing and Canceling
      • Dining
      • Anniversary Plans
    • Bibbidi Bobbidi Boutique
      • Reserve
  • Disney Hotels
    • Guest Benefits (Happy Entry)
      • General Information
      • Special Entrance Pass
      • Entering the Park
    • Room Reservations
    • Guest Benefits
    • Tokyo Disney Resort Toy Story Hotel
    • Check-in and Check-out
    • Guest Rooms
    • Restaurants
    • Baggage
    • Park Tickets
    • Transportation
    • Staying with Children
    • Facilities & Services

Search Results

Popular topics
  • TICKET
  • ENTRY
  • HOTEL
  • LANGUAGE
  • ONLINE

ONLINE1-10of122

  • Park Tickets, etc. Can I purchase a Park ticket other than online?
  • Online Reservations & Tickets I made a hotel reservation on the Tokyo Disney Resort Online Reservations & Tickets website. I wish to know about online reservation privileges such as restaurant reservations.
  • Park Tickets, etc. I wish to change the fixed admission date on my Park ticket online, but the Park ticket I purchased does not appear in My Booking.
  • Park Tickets, etc. I do not have a credit card (or debit card or prepaid card). Can I still purchase a Park ticket online?
  • Payment I wish to use my Tokyo Disney Resort Corporate Program Coupon, but afer entering my credit card (or debit card or prepaid card) number online, an error message stating "We were ...
  • Online Reservations & Tickets [Tokyo Disney Resort Online Reservations & Tickets website] What should I do when it is my turn on the "Please wait as you will be able to access the page in order." screen?
  • Park Tickets, etc. I wish to know how to purchase Park tickets online.
  • Payment [Tokyo Disney Resort Corporate Program Coupon] I purchased a reservation voucher at a convenience store or travel agency in Japan, or an online travel agency outside of Japan. C...
  • Online Reservations & Tickets [Tokyo Disney Resort Online Reservations & Tickets website] Can I access the website anytime after "the start time of website access" is displayed on the "Please wait as you wil...
  • Online Reservations & Tickets When I accessed the Tokyo Disney Resort Online Reservations & Tickets website, the message "Please wait as you will be able to access the page in order." appeared.
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Categories
  • Park Tickets
    • Purchasing/Changing Online
      • Purchasing
      • Payment
      • Changing
    • Other Than Online (Convenience Stores, etc.)
      • Purchasing/Payment
      • Changing
    • Using
    • Displayed on the App (Smartphone)
    • Printed out at Home
      • Purchasing
      • Printing
      • Using
    • Purchasing/Changing
    • Age Category
    • Park Admission by Designating the Date in Advance
      • General Information
      • Making an Entry (Designating the Park Admission Date)
      • After Making an Entry - Entering the Park
    • Park Tickets with “Wakuwari” Discounts
      • General Information
      • Purchasing/Changing
      • Applicable Certificates
      • Entering the Park
    • 1-Day Passport (for Guests with Disabilities)
    • 1-Day Passport Issued by Online Travel Agencies Outside of Japan
    • Annual Passport
      • Refund Requests
    • All Park Tickets
      • Measures to Address Unauthorized Reselling of Park Tickets
      • Validity of Park Tickets
  • Tokyo Disney Resort App
    • General Information
    • Use
    • Park Tickets
      • Purchasing
      • Payment
      • Changing
      • Using
    • Create Group
    • Disney Premier Access
      • General Information
      • Purchasing
      • Using
    • Entry Request
      • General Information/Preparation
      • How to Make an Entry Request
      • Using Entry Request Eligibility
      • Shows requiring an Entry Request
      • Disney Character Greetings requiring an Entry Request
    • Standby Pass
      • General Information/Preparation
      • How to Obtain a Standby Pass
      • Using a Standby Pass
      • Shops requiring a Standby Pass
      • Restaurants requiring a Standby Pass
  • Special Events / Programs / Campaigns
  • Attractions
    • Frequently Asked Questions from First-time Visitors
    • How to Experience
      • Standby Pass/Entry Request
      • Rider Switch Service
      • About Your Belongings While on the Attractions
    • Attraction Standards
      • Frequently Asked Questions from First-time Visitors
      • Rider Switch Service
      • Ages
      • Posture/Holding Children While on the Attractions
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Disability Access Service
        • Registration
        • Set the Time for Experiences at Venues/Use
      • Separate Wait Service
        • Registration/Use
      • Posture While on the Attractions
  • Parades and Shows
    • Believe! Sea of Dreams
      • General Information
      • How to View the Show
    • Jamboree Mickey! Let's Dance!
    • Entry Request
    • Health and Safety Measures
    • How to View Parades/Castle Shows/Harbor Shows
    • Fireworks at the Parks
    • Atmosphere Entertainment
  • Disney Character Greetings
    • Entry Request
  • Shops
    • Frequently Asked Questions from First-time Visitors
    • Bon Voyage
    • Merchandise
      • Duffy and Friends
        • How to Purchase
    • Try the Games! (Jungle Carnival / Abu’s Bazaar)
      • Games and Prizes
    • Bibbidi Bobbidi Boutique
      • Booking
      • Deposit Payment at Time of Reservation
    • Shopping Bags
  • Restaurants
    • Frequently Asked Questions from First-time Visitors
    • Priority Seating
      • General Information
      • Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
      • Changing and Canceling
      • Dining
    • Alcoholic Beverages
    • Guests with Dietary Limitations/Barrier Free
      • Guests with Food Allergies
      • Bringing Your Own Meals
    • Menus
      • Popcorn/Popcorn Buckets
        • Defective Items
        • Others
      • Bottled Soft Drink
  • Guest Services
    • Frequently Asked Questions from First-time Visitors
    • Central First Aid
      • About Using the Facilities
    • Guest Parking
      • About Parking
    • Stroller & Wheelchair Rentals
    • Storage Lockers
    • Smoking Areas
    • Tokyo Disney Resort Welcome Center
      • Hotel Service Counter 1F (Official Hotels)
      • Hotel Service Counter 2F (Disney Hotels)
    • Services at Bon Voyage
      • Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
  • Convenient Services
    • Frequently Asked Questions from First-time Visitors
    • Mobile Battery Rental Service
    • Main Entrance Free Wi-Fi
      • General Information
      • How to Use
    • Park Entry/Re-Entry
    • Foreign Currency Exchange
    • Anniversary/Birthday
    • Tokyo Disney Resort Gift Cards
      • General Information
    • Tokyo Disney Resort Official Website
      • Frequently Asked Questions from First-time Visitors
  • About Tokyo Disney Resort
    • Frequently Asked Questions from First-time Visitors
    • Disney account consolidation
      • Tokyo Disney Resort App
      • Tokyo Disney Resort Online Reservations & Tickets website
    • Requests from Tokyo Disney Resort
      • Security Check
      • Rules on Items Allowed into the Parks
        • Meals
        • Unipods, Tripods, Hard Cases, Photo/Video Equipment
    • Transportation
      • Disney Resort Line (Monorail)
      • Disney Resort Cruiser (Shuttle Bus)
      • Bus
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Stroller Tags
      • Meals
        • Guests with Food Allergies
        • Bringing Your Own Meals
      • Email Inquiries
    • Inquiries
  • Payment
    • Frequently Asked Questions from First-time Visitors
    • Credit Cards
      • General Information
      • Authentication Service (3D Secure) for Online Payment
    • Debit Cards
    • Prepaid Cards
    • Electronic Money
    • Tokyo Disney Resort Corporate Program Coupon
  • Online Reservations & Tickets
    • Website
      • General Information
    • Users
      • Registration
      • Login
    • Disney Hotels
      • Booking
      • Changing and Canceling
      • Other Services
      • Deposit System
    • Park Tickets
      • Purchasing
      • Changing and Canceling
      • Payment
      • Printed out at Home
    • Restaurants
      • Booking
      • Changing and Canceling
      • Dining
      • Anniversary Plans
    • Bibbidi Bobbidi Boutique
      • Reserve
  • Disney Hotels
    • Guest Benefits (Happy Entry)
      • General Information
      • Special Entrance Pass
      • Entering the Park
    • Room Reservations
    • Guest Benefits
    • Tokyo Disney Resort Toy Story Hotel
    • Check-in and Check-out
    • Guest Rooms
    • Restaurants
    • Baggage
    • Park Tickets
    • Transportation
    • Staying with Children
    • Facilities & Services
Popular topics
  • TICKET
  • ENTRY
  • HOTEL
  • LANGUAGE
  • ONLINE
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