Frequently Asked Questions

Park Tickets

• Purchasing/Changing Online
  • Purchasing
  • Payment
  • Changing
• Other Than Online (Convenience Stores, etc.)
  • Purchasing/Payment
  • Changing
• How to Use
• Displaying on the App
• Sharing
• Frequently Asked Questions from First-time Visitors
• Age Category
• Reservations for Park Admission
  • General Information
  • Making Reservations
  • After Making Reservations - Entering the Park
• Tickets for Guests with Disabilities
• Annual Passport
  • Refund Requests
  • About Annual Passport Sales
• All Park Tickets
  • Measures to Address Unauthorized Reselling of Park Tickets
  • Validity of Park Tickets

Tokyo Disney Resort App

• General Information
• How to Use
• Park Tickets
  • Purchasing
  • Payment
  • Changing
  • Using
  • Displaying on the App
  • Sharing
  • Nicknames
• Create Group
• Tokyo Disney Resort 40th Anniversary Priority Pass
  • How to Obtain
  • How to Use
  • Vacation Packages
• Disney Premier Access
  • General Information
  • How to Purchase
  • How to Use
  • Vacation Packages
• Standby Pass
  • General Information/Preparation
  • How to Obtain
  • How to Use
  • Shops Requiring a Standby Pass
• Entry Request
  • General Information/Preparation
  • How to Make an Entry Request
  • Shows Requiring an Entry Request
  • Disney Character Greetings Requiring an Entry Request
• Disney Mobile Order
  • Ordering/Changing/Canceling
  • Picking up Your Order/Payment/at Restaurants
  • Menu Items with a Purchase Limit

Fantasy Springs

• How to Enter Fantasy Springs
• Attractions
• Restaurants/Shops/Services
• Tokyo DisneySea Fantasy Springs Hotel
• 1-Day Passport: Fantasy Springs Magic
• Vacation Packages
• Barrier Free

Special Events/Programs/Campaigns

Attractions

• Frequently Asked Questions from First-time Visitors
• How to Experience
  • Rider Switch Service
  • About Your Belongings While on the Attractions
• Attraction Standards
  • Frequently Asked Questions from First-time Visitors
  • Rider Switch Service
  • Age Requirements
  • Posture/Holding Children While on the Attractions
• Barrier Free
  • Frequently Asked Questions from First-time Visitors
  • Disability Access Service
    • Registration
    • How to Use
    • 障害者手帳など
  • Separate Wait Service
    • Registration/How to Use
  • Posture While on the Attractions

Parades and Shows

• Frequently Asked Questions from First-time Visitors
• Parades/Castle Shows at Tokyo Disneyland
  • How to View Parades (with Disney Premier Access)
  • How to View Parades (General)
• Believe! Sea of Dreams
  • How to View Shows (with Disney Premier Access)
  • How to View Shows (General)
• Stage shows
  • Disney Premier Access
  • Entry Request
  • Jamboree Mickey! Let's Dance!
• Fireworks at the Parks
• Atmosphere Entertainment

Disney Character Greetings

• Disney Character Greetings

Shops

• Frequently Asked Questions from First-time Visitors
• Bon Voyage
• Merchandise
  • Duffy and Friends
    • How to Purchase
• Try the Games! (Jungle Carnival / Abu’s Bazaar)
  • Games and Prizes
• Bibbidi Bobbidi Boutique
  • Booking
  • Deposit Payment
  • Experiencing
  • Course Details
  • Changing, Canceling
• Shopping Bags

Restaurants

• Frequently Asked Questions from First-time Visitors
• Priority Seating
  • General Information
  • Booking on the Tokyo Disney Resort Online Reservations & Tickets Website
  • Changing, Canceling
  • Dining at Restaurants
• Alcoholic Beverages
• Guests with Dietary Limitations/Barrier Free
  • Guests with Food Allergies
  • Bringing Your Own Meals
  • Special Dietary Requests (Other Than Food Allergies)
  • Requests for Food Preparation
  • Guests Using Wheelchairs/Stretchers
• Menu Items
  • Popcorn/Popcorn Buckets
    • Others
  • Souvenir Items
  • Bottled Soft Drinks
• Show Restaurants
  • Advance Bookings (General Information)
  • Advance Bookings (on the Tokyo Disney Resort Online Reservations & Tickets website)
  • Advance Bookings (Payment)
  • Same-day Bookings
  • Experiencing
  • Changing, Canceling

Guest Services

• Frequently Asked Questions from First-time Visitors
• Central First Aid
  • About Using the Facilities
• パーソナルケアスペース
  • ご利用について
• Guest Parking
  • About Parking
• Stroller & Wheelchair Rentals
• Storage Lockers
• Smoking Areas
• Tokyo Disney Resort Welcome Center
  • Hotel Service Counter 1F (Official Hotels)
  • Hotel Service Counter 2F (Disney Hotels)
• Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)

Convenient Services

• Frequently Asked Questions from First-time Visitors
• Mobile Battery Rental Service
• Main Entrance Free Wi-Fi
  • General Information
  • How to Use
• Park Entry/Re-Entry
• Anniversary/Birthday
• Receipts
• Tokyo Disney Resort Gift Cards
  • General Information
• Tokyo Disney Resort Official Website
  • Frequently Asked Questions from First-time Visitors

About Tokyo Disney Resort

• Frequently Asked Questions from First-time Visitors
• Transportation
  • Disney Resort Line (Monorail)
  • Disney Resort Cruiser (Shuttle Bus)
  • Bus
• Barrier Free
  • Frequently Asked Questions from First-time Visitors
  • Attractions
  • Stroller Tags
  • Meals
  • Email Inquiries
• Requests from Tokyo Disney Resort
  • Security Check
  • Rules on Items Allowed into the Parks
    • Meals
    • Unipods, Tripods, Hard Cases, Photo/Video Equipment
• Inquiries

Payment

• Frequently Asked Questions from First-time Visitors
• Payment via the Tokyo Disney Resort App
• Credit Cards
  • General Information
  • Authentication Service (3D Secure) for Online Payment
• Debit Cards
• Prepaid Cards
• Electronic Money
• Tokyo Disney Resort Corporate Program Coupon

Online Reservations & Tickets

• Website
  • General Information
• Users
  • Registration
  • Login
• Vacation Packages
  • Booking
  • Changing, Canceling
  • Payment
  • Park Tickets
  • Contents
  • Package Kit
  • Other Services
• Disney Hotels
  • Booking
  • Changing, Canceling
  • Other Services
  • Deposit System
• Park Tickets
  • Purchasing
  • Changing
  • Payment
• Restaurants
  • Booking
  • Changing, Canceling
  • Dining
  • Anniversary Plans
• Show Restaurants
  • Booking
  • Changing, Canceling
  • Experiencing
• Bibbidi Bobbidi Boutique
  • Booking
  • Changing, Canceling
  • Experiencing

Disney Hotels

• Guest Benefits (Happy Entry)
  • General Information
  • Special Entrance Pass
  • Entering the Park
• Room Reservations
• Guest Benefits
• Tokyo DisneySea Fantasy Springs Hotel
  • Room Reservations
  • Guest Rooms
  • Guest Benefits (Grand Chateau)
  • Guest Benefits (same for both Grand Chateau and Fantasy Chateau)
  • Other services (same for both Grand Chateau and Fantasy Chateau)
  • Restaurants
• Tokyo Disney Resort Toy Story Hotel
• Tokyo Disney Resort Welcome Center
• Check-in and Check-out
• Guest Rooms
• Restaurants
• Baggage
• Park Tickets
• Transportation
• Staying with Children
• Facilities & Services