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Frequently Asked Questions
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Park Tickets
Frequently Asked Questions from First-time Visitors
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Age Category
Change in Park Ticket Prices
Ticket for Guests with disabilities
Measures Against Unauthorized Reselling of Park Tickets
General Information
Validity of Park Tickets
Advance Tickets
General Information
Disney’s eTicket
General Information
Purchase
Pay
Change
Park Entry with a Smartphone
General Information
Purchase
Make Changes On Site at Tokyo Disney Resort
Printout at Home
General Information
Purchase
Print
Make Changes On Site at Tokyo Disney Resort
Delivery to Home
Annual Passport
Create New
General Information
Voucher
Personal IDs
About Personal IDs
Renew
General Information
Voucher
Personal IDs
About Personal IDs
Change
Use
Blockout Dates
Change of Address, etc.
Special Sales Programs & Campaigns
[Exclusive to Disney Hotel Guests] Multi-Day Passport Special
Attractions
Frequently Asked Questions from First-time Visitors
How to Ride
Disney FASTPASS
How to Ride
Problems
Single Riders
Rider Switch Service
About Your Belongings while on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age
Posture / Holding Children while on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Initial Registration
Setting a Time/Using Facilities
Separate Wait Service
Posture while on the Attractions
Parades and Shows
Regular Entertainment
Frequently Asked Questions from First-time Visitors
Disney Light the Night
Dreaming Up!
Viewing Methods / Rules
Tokyo Disneyland Electrical Parade Dreamlights
Viewing Methods / Rules
Big Band Beat
Lottery for Big Band Beat
My Friend Duffy
Viewing Methods / Rules
Atmosphere
Show Lottery (same for all)
Lottery (general information)
Lottery (method)
Disney Character Greetings
Frequently Asked Questions from First-time Visitors
In Front of Plaza Pavilion Bandstand and At Waterfront Park
How to Participate
Greeting Ticket
How to Participate in Disney Character Greetings (Greeting Tickets)
Shops
Frequently Asked Questions from First-time Visitors
Merchandise
Duffy & Friends
Same for All
Shop Entry Restrictions
Reservations / How to Visit
Bibbidi Bobbidi Boutique
Reserve
Deposit Payment at Time of Reservation
Use
Course Details
Change or Cancel
Try the Games!
Jungle Carnival
Abu’s Bazaar
Shops Offering Duffy Merchandise
Shop Entry Restrictions
Restaurants
Frequently Asked Questions from First-time Visitors
Alcoholic Beverages
Takeout of Alcoholic Beverages
Reservations / How to Visit
Priority Seating
General Information
Registration via the Online Reservations & Tickets website
Change or Cancel
Visiting the Restaurants
Show Restaurants
Reservation (Overview)
Reservation (Online Reservations & Tickets website)
Reservation (Payment)
Same-day Reservation
Use
Change or Cancel
My Friend Duffy (Cape Cod Cook-Off)
Guests with Special Dietary Needs / Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Guest Services
Frequently Asked Questions from First-time Visitors
First Aid Center
About Using the Facilities
Sales of Medicine
Guest Parking
About Using the Facilities
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disneyland Main Entrance (renewal)
Park Entry Method (Happy 15 Entry)
Park Entry Method / Special Entrance Pass (Happy 15 Entry)
Park Entry & Method of Use (General Guests)
General Information on Happy 15 Entry
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Tokyo Disney Resort Ticket Center
Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Tokyo Disney Resort App
General Information
Use
Disney FASTPASS
How to Use
Problems
Show Lottery
Before the Lottery
After the Lottery
Application Errors
Main Entrance Free Wi-Fi
General Information
Use
Happy 15 Entry
Details of Benefits
Park Entry Method (Tokyo Disneyland)
Park Entry Method (Tokyo DisneySea)
Changes during the Tokyo Disneyland Main Entrance Renewal Period
Park Entry Method (Happy 15 Entry)
Park Entry Method / Special Entrance Pass (Happy 15 Entry)
Park Entry & Method of Use (General Guests)
General Information on Happy 15 Entry
Park Entry / Re-Entry
Foreign Currency Exchange
Anniversary / Birthday
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
E-mail Inquiries
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Request from Tokyo Disney Resort
手荷物検査
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photography Equipment
Access
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tag
Meals
Guests with Food Allergies
Bringing Your Own Meals
E-mail Inquiries
Regarding Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Online Reservations & Tickets
Website
General Information
User
Register
Login
Vacation Packages
Reserve
Change or Cancel
Pay
Contents
Package Kit
Other Services
Hotels
Reserve
Change or Cancel
Other Services
Deposit System
Park Tickets
Purchase
Change or Cancel
Pay
Delivery to Home
Printout at Home
Restaurants
Reserve
Change or Cancel
Use
Anniversary Plan
Show Restaurants
Reserve
Change or Cancel
Use
Bibbidi Bobbidi Boutique
Reserve
Change or Cancel
Use
Disney Hotels
Hotel reservations
Guest benefits
Check-in and checkout
Guest rooms
Restaurants
Baggage
Park tickets
Access
Staying with children
Facilities & services
Print
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I soiled (tore, lost) the Disney’s eTicket Passport (print out at home) that I printed out. Can I reprint it?
I cannot print out Disney’s eTicket Passport (print out at home) properly.
Do I have to print out the Disney’s eTicket Passport (print out at home) in color?
Categories
Park Tickets
Frequently Asked Questions from First-time Visitors
All Tickets
Ticket Price
Age Category
Change in Park Ticket Prices
Ticket for Guests with disabilities
Measures Against Unauthorized Reselling of Park Tickets
General Information
Validity of Park Tickets
Advance Tickets
General Information
Disney’s eTicket
General Information
Purchase
Pay
Change
Park Entry with a Smartphone
General Information
Purchase
Make Changes On Site at Tokyo Disney Resort
Printout at Home
General Information
Purchase
Print
Make Changes On Site at Tokyo Disney Resort
Delivery to Home
Annual Passport
Create New
General Information
Voucher
Personal IDs
About Personal IDs
Renew
General Information
Voucher
Personal IDs
About Personal IDs
Change
Use
Blockout Dates
Change of Address, etc.
Special Sales Programs & Campaigns
[Exclusive to Disney Hotel Guests] Multi-Day Passport Special
Attractions
Frequently Asked Questions from First-time Visitors
How to Ride
Disney FASTPASS
How to Ride
Problems
Single Riders
Rider Switch Service
About Your Belongings while on the Attractions
Attraction Standards
Frequently Asked Questions from First-time Visitors
Rider Switch Service
Age
Posture / Holding Children while on the Attractions
Barrier Free
Frequently Asked Questions from First-time Visitors
Disability Access Service
Initial Registration
Setting a Time/Using Facilities
Separate Wait Service
Posture while on the Attractions
Parades and Shows
Regular Entertainment
Frequently Asked Questions from First-time Visitors
Disney Light the Night
Dreaming Up!
Viewing Methods / Rules
Tokyo Disneyland Electrical Parade Dreamlights
Viewing Methods / Rules
Big Band Beat
Lottery for Big Band Beat
My Friend Duffy
Viewing Methods / Rules
Atmosphere
Show Lottery (same for all)
Lottery (general information)
Lottery (method)
Disney Character Greetings
Frequently Asked Questions from First-time Visitors
In Front of Plaza Pavilion Bandstand and At Waterfront Park
How to Participate
Greeting Ticket
How to Participate in Disney Character Greetings (Greeting Tickets)
Shops
Frequently Asked Questions from First-time Visitors
Merchandise
Duffy & Friends
Same for All
Shop Entry Restrictions
Reservations / How to Visit
Bibbidi Bobbidi Boutique
Reserve
Deposit Payment at Time of Reservation
Use
Course Details
Change or Cancel
Try the Games!
Jungle Carnival
Abu’s Bazaar
Shops Offering Duffy Merchandise
Shop Entry Restrictions
Restaurants
Frequently Asked Questions from First-time Visitors
Alcoholic Beverages
Takeout of Alcoholic Beverages
Reservations / How to Visit
Priority Seating
General Information
Registration via the Online Reservations & Tickets website
Change or Cancel
Visiting the Restaurants
Show Restaurants
Reservation (Overview)
Reservation (Online Reservations & Tickets website)
Reservation (Payment)
Same-day Reservation
Use
Change or Cancel
My Friend Duffy (Cape Cod Cook-Off)
Guests with Special Dietary Needs / Barrier Free
Guests with Food Allergies
Bringing Your Own Meals
Guest Services
Frequently Asked Questions from First-time Visitors
First Aid Center
About Using the Facilities
Sales of Medicine
Guest Parking
About Using the Facilities
Stroller & Wheelchair Rentals
Storage Lockers
Smoking Areas
Tokyo Disneyland Main Entrance (renewal)
Park Entry Method (Happy 15 Entry)
Park Entry Method / Special Entrance Pass (Happy 15 Entry)
Park Entry & Method of Use (General Guests)
General Information on Happy 15 Entry
Tokyo Disney Resort Welcome Center
Hotel Service Counter 1F (Official Hotels)
Hotel Service Counter 2F (Disney Hotels)
Tokyo Disney Resort Ticket Center
Bon Voyage
Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
Convenient Services
Frequently Asked Questions from First-time Visitors
Tokyo Disney Resort App
General Information
Use
Disney FASTPASS
How to Use
Problems
Show Lottery
Before the Lottery
After the Lottery
Application Errors
Main Entrance Free Wi-Fi
General Information
Use
Happy 15 Entry
Details of Benefits
Park Entry Method (Tokyo Disneyland)
Park Entry Method (Tokyo DisneySea)
Changes during the Tokyo Disneyland Main Entrance Renewal Period
Park Entry Method (Happy 15 Entry)
Park Entry Method / Special Entrance Pass (Happy 15 Entry)
Park Entry & Method of Use (General Guests)
General Information on Happy 15 Entry
Park Entry / Re-Entry
Foreign Currency Exchange
Anniversary / Birthday
Tokyo Disney Resort Official Website
Frequently Asked Questions from First-time Visitors
E-mail Inquiries
About Tokyo Disney Resort
Frequently Asked Questions from First-time Visitors
Request from Tokyo Disney Resort
手荷物検査
Rules on Items Allowed into the Parks
Meals
Unipods, Tripods, Hard Cases, Photography Equipment
Access
Disney Resort Cruiser (Shuttle Bus)
Bus
Barrier Free
Frequently Asked Questions from First-time Visitors
Stroller Tag
Meals
Guests with Food Allergies
Bringing Your Own Meals
E-mail Inquiries
Regarding Payment
Frequently Asked Questions from First-time Visitors
Credit Cards
General Information
Authentication Service (3D Secure) for Online Payment
Debit Cards
Prepaid Cards
Electronic Money
Online Reservations & Tickets
Website
General Information
User
Register
Login
Vacation Packages
Reserve
Change or Cancel
Pay
Contents
Package Kit
Other Services
Hotels
Reserve
Change or Cancel
Other Services
Deposit System
Park Tickets
Purchase
Change or Cancel
Pay
Delivery to Home
Printout at Home
Restaurants
Reserve
Change or Cancel
Use
Anniversary Plan
Show Restaurants
Reserve
Change or Cancel
Use
Bibbidi Bobbidi Boutique
Reserve
Change or Cancel
Use
Disney Hotels
Hotel reservations
Guest benefits
Check-in and checkout
Guest rooms
Restaurants
Baggage
Park tickets
Access
Staying with children
Facilities & services
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In all categories
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