Categories

Information on availability of "refund requests, making changes and Park admission lottery" by Park ticket

(ID:22926)
Information will vary depending on the Park ticket. Please select the following options that apply.
When did you purchase (or issue) your Park ticket?
[Park tickets purchased on or after June 25, 2020]
Please select the Park ticket type.
[Business card size]
Is your Park ticket a fixed-date ticket?
[Business card size]
[Without a fixed admission date (Open Ticket / Fixed-period ticket)]
Please select your Park ticket.
[Business card size]
[Fixed-date ticket]
Please select your Park ticket.
[Disney's eTicket Passport]
[Fixed-date ticket]
Please select your Park ticket.
Please select your Park ticket.
[Park tickets purchased on or before June 24, 2020]
Please select the Park ticket type.
-Unused Park tickets with an expiration date that falls between February 29, 2020 and April 30, 2021 are eligible.
-Including Shareholders' Passports with an expiration date that falls to June 30, 2021.
-Including partially used Multi-Day Passports that were valid during the temporary Park closure.
Is your Park ticket a "partially used Multi-Day Passport"?
[Business card size]
Is your Park ticket a fixed-date ticket?
[Disney's eTicket Passport]
Is your Park ticket a fixed-date ticket?
[Business card size]
[Without a fixed admission date (Open Ticket / Fixed-period ticket)]
Please select your Park ticket.
[Business card size]
[Fixed-date ticket]
Please select your Park ticket.
[Disney's eTicket Passport]
[Without a fixed admission date (Open Ticket / Fixed-period ticket)]
Please select your Park ticket.
[Disney's eTicket Passport]
[Fixed-date ticket]
Please select your Park ticket.
When is the expiration date of your Park ticket?
When is the expiration date of your Park ticket?
When is the expiration date of your Park ticket?
Did you change your Park ticket on or after May 11, 2021? (The fixed admission date, Park selection, admission time, and age category)
When is the expiration date of your Park ticket?
Did you change your Park ticket on or after May 11, 2021? (The fixed admission date, Park selection, admission time, and age category)
Where did you purchase the Park ticket?
[Purchased the Park ticket on or before June 24, 2020 and changed it on or after June 25, 2020]
Please select your Park ticket.
Did you change your Park ticket on or after May 11, 2021? (The fixed admission date, Park selection, admission time, and age category)
Did you change your Park ticket on or after May 11, 2021? (The fixed admission date, Park selection, admission time, and age category)
This Park ticket can be used directly to enter the Park only if you are successful in the lottery for admissions until the period of validity indicated on the Park ticket.
For details about Park admission lottery, please check Park admission by lottery.

Period of validity: Indicated on the Park ticket
Entering the Park: Available only if you are successful in the lottery
Park ticket refunds: Not eligible
Park ticket changes: Not eligible
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

Period of validity: Indicated on the Park ticket
Entering the Park: Available only on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Not eligible
Please have your Park ticket ready and contact the Tokyo Disney Resort Information Center.

Phone number:
0570-00-8632


For some IP phones and international calls, please call
0081-45-330-5211


Operating hours: 10:00 a.m. to 3:00 p.m.

Email Inquiries, here
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.
-If you do not visit the Park on that date, this Park ticket will become invalid.

Period of validity: Indicated on the Park ticket
Entering the Park: Available only on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Not eligible
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

The Park ticket type, fixed admission date, Park selection, admission time, and age category on this Park ticket can be changed while the Park ticket is still valid. The service fee will not be charged. If there is a price difference between this Park ticket and a Park ticket you wish to change, you will be required to charge the difference.
For details about making changes, please check [Please be sure to check] Changing Park tickets online (Frequently Asked Questions).

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Eligible
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

-This Park ticket will not be valid for the Park admission lottery.
-For information about refunds and making changes, please contact the issuing travel agency or the issuing office.
For details, please contact the issuing travel agency or the issuing office.

-This Park ticket will not be valid for the Park admission lottery.
-For information about refunds and making changes, please contact the issuing travel agency or the issuing office.
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

The fixed admission date, Park selection, and age category on this Park ticket can be changed while the Park ticket is still valid. The service fee will not be charged. If there is a price difference between this Park ticket and a Park ticket you wish to change, you will be required to charge the difference.
For details about making changes, please check [Please be sure to check] Changing Park tickets online (Frequently Asked Questions).

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Eligible
This Park ticket has been expired as of January 31, 2022 and will no loner be valid.

-This Park ticket was eligible for the Park admission lottery, but the lottery that can be entered with this Park ticket is no longer available as of December 7, 2021.
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket is eligible for a refund.
Please request a refund for this Park ticket using the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available only if you are successful in the lottery, but the lottery that can be entered with this Park ticket is no longer available (until February 7, 2022)
Park ticket refunds: Eligible
Park ticket changes: Was eligible, but is no longer available (more than 18 months have passed after purchasing or making changes)
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket is eligible for a refund.
Please request a refund for this Park ticket using the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available only if you are successful in the lottery, but the lottery that can be entered with this Park ticket is no longer available (until February 7, 2022)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
This Park ticket is no longer valid as it expires on March 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available only if you are successful in the lottery, but the lottery that can be entered with this Park ticket is no longer available (until February 7, 2022)
Park ticket refunds: Not eligible
Park ticket changes: Not eligible
This Park ticket is eligible for a refund.
If you wish to request a refund for this Park ticket, please use the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: There is no way to use this Park ticket directly for Park admission. (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Was eligible, but is no longer available (more than 18 months have passed after purchasing or making changes)
This Park ticket is eligible for a refund.
If you wish to request a refund for this Park ticket, please use the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: There is no way to use this Park ticket directly for Park admission. (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
Unfortunately, this Park ticket is not eligible and will not be handled.

-This Park ticket will not be valid for extension of validity, the Park admission lottery, a refund and making changes.
TDR
Please contact the issuing office indicated on your Park ticket.

-This Park ticket will not be valid for extension of validity and the Park admission lottery.
TDR
TDR
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket is eligible for a refund.
Please request a refund for this Park ticket using the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available only if you are successful in the lottery, but the lottery that can be entered with this Park ticket is no longer available (until February 7, 2022)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket is eligible for a refund.
Please request a refund for this Park ticket using the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available only if you are successful in the lottery, but the lottery that can be entered with this Park ticket is no longer available (until February 7, 2022)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
This Park ticket is eligible for a refund.
If you wish to request a refund for this Park ticket, please use the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Indicated on the Park ticket
Entering the Park: There is no way to use this Park ticket directly for Park admission. (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
Please have your Park ticket ready and contact the Tokyo Disney Resort Information Center.

Phone number:
0570-00-8632


For some IP phones and international calls, please call
0081-45-330-5211


Operating hours: 10:00 a.m. to 3:00 p.m.

Email Inquiries, here
TDR
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

This Park ticket is eligible for a refund.
If you wish to request a refund for this Park ticket, please use the web form for ticket refunds.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Not eligible
For details on how to request a refund, please see Handling of Park tickets already purchased.
Refund requests will be accepted up to May 31, 2022.

For other information, please have your Park ticket ready and contact the Tokyo Disney Resort Information Center.

Phone number:
0570-00-8632


For some IP phones and international calls, please call
0081-45-330-5211


Operating hours: 10:00 a.m. to 3:00 p.m.

Email Inquiries, here
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

This Park ticket will be refunded.
For details on how to request a refund, please see Handling of Park tickets already purchased.
Refund requests will be accepted up to May 31, 2022.

The Park ticket type, the fixed admission date, Park selection, admission time, and age category on this Park ticket can be changed while the Park ticket is still valid. The service fee will not be charged. If there is a price difference between this Park ticket and a Park ticket you wish to change, you will be required to charge the difference.
For details about making changes, please check [Please be sure to check] Changing Park tickets online (Frequently Asked Questions).

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Eligible
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

This Park ticket will be refunded.
For details on how to request a refund, please see Handling of Park tickets already purchased.
Refund requests will be accepted up to May 31, 2022.

The fixed admission date, Park selection, and age category on this Park ticket can be changed while the Park ticket is still valid. The service fee will not be charged. If there is a price difference between this Park ticket and a Park ticket you wish to change, you will be required to charge the difference.
For details about making changes, please check [Please be sure to check] Changing Park tickets online (Frequently Asked Questions).

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Eligible
This Park ticket can be used directly to enter the Park only if you are successful in the lottery for admissions until the period of validity indicated on the Park ticket.
For details about Park admission lottery, please check Park admission by lottery.

Period of validity: Extended to March 31, 2023
Entering the Park: Available only if you are successful in the lottery
Park ticket refunds: Not eligible
Park ticket changes: Not eligible
This Park ticket can be used to enter the Park on the fixed admission date indicated on the Park ticket.

[If you do not visit the Park on the specified date]
This Park ticket can only be changed at a Disney Store while the Park ticket is still valid. The service fee or price difference may be charged.
-This Park ticket cannot be changed at Tokyo Disney Resort.

For information on handling of Park tickets at the Disney Stores, please see here.

Period of validity: Indicated on the Park ticket
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Eligible (Only Disney Stores handling Park Tickets)
This Park ticket is no longer valid as it expires on March 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Was eligible, but is no longer available (expired)
This Park ticket is no longer valid as it expires on March 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Not eligible
Park ticket changes: Was eligible, but is no longer available (expired)
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket will be refunded.
For details on how to request a refund, please see Handling of Park tickets already purchased.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Was eligible, but is no longer available (expired)
This Park ticket is no longer valid as it expires on March 31, 2022.

This Park ticket will be refunded.
For details on how to request a refund, please see Handling of Park tickets already purchased.
Refund requests will be accepted up to May 31, 2022.

Period of validity: Extended to March 31, 2022
Entering the Park: Available on the fixed admission date indicated on the Park ticket (Park admission lottery: Not eligible)
Park ticket refunds: Eligible
Park ticket changes: Was eligible, but is no longer available (expired)

Was this helpful?

Categories