The website page is not displayed, even if I click on the URL in the “e-mail address confirmation” e-mail. (The page is continuously loading and does not open, etc.)

The URL link is to a page in the official Disney website. The device that you are using may not be compatible with the website’s recommended system requirements. Please try logging in from a different personal computer, tablet, or smartphone. You will receive another “e-mail address confirmation” e-mail.

Please visit the link below to check the recommended system requirements for the official Disney website.

- The recommended system requirements for are different from those for this website.

- We cannot guarantee that the website will perform correctly with all systems. You may not be able to access the website or see the pages correctly depending on the device or browser, even if the recommended system requirements are met.

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