Categories
I have not received a confirmation email for my reservation.
（ID:16746）
You may not receive the email in the following cases.
If you have registered a wrong email address
You can check your registered email address from "Edit Account" after logging in to the Tokyo Disney Resort Online Reservations & Tickets website.
If you are using a spam filter
If you are using a spam filter such as domain specific reception, please reconfirm your email settings so that you can receive confirmation emails from "@tokyodisneyresort.jp" and "@disney.jp".
Spam filter
Depending on your system requirement, some emails may be automatically sorted into your spam mail folder, so please check to make sure.
-You can check your confirmation email from "Booking Details" in "My Bookings".
1. Click on "View / Change Booking Details" for the eligible reservation in the "My Bookings" screen.
2. Click on the title of the email to view the contents of the email.
If you have registered a wrong email address
You can check your registered email address from "Edit Account" after logging in to the Tokyo Disney Resort Online Reservations & Tickets website.
If you are using a spam filter
If you are using a spam filter such as domain specific reception, please reconfirm your email settings so that you can receive confirmation emails from "@tokyodisneyresort.jp" and "@disney.jp".
Spam filter
Depending on your system requirement, some emails may be automatically sorted into your spam mail folder, so please check to make sure.
-You can check your confirmation email from "Booking Details" in "My Bookings".
1. Click on "View / Change Booking Details" for the eligible reservation in the "My Bookings" screen.
2. Click on the title of the email to view the contents of the email.