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Frequently Asked Questions

Categories

  • Park Tickets
    • Tickets that can be used from July 1, 2020
    • Tickets that cannot be used during the temporary Park closure period or after the reopening
    • 抽選による入園
    • Frequently Asked Questions from First-time Visitors
    • All Tickets
      • Ticket Price
        • Age Category
      • Ticket for Guests with disabilities
      • Measures Against Unauthorized Reselling of Park Tickets
        • General Information
      • Validity of Park Tickets
    • Disney’s eTicket
      • General Information
        • Purchase
        • Pay
        • Change
      • Park Entry with a Smartphone
        • General Information
        • Purchase
      • Printout at Home
        • General Information
        • Purchase
        • Print
    • Annual Passport
  • Attractions
    • Frequently Asked Questions from First-time Visitors
    • How to Ride
      • Rider Switch Service
      • About Your Belongings while on the Attractions
    • Attraction Standards
      • Frequently Asked Questions from First-time Visitors
      • Rider Switch Service
      • Age
      • Posture / Holding Children while on the Attractions
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Disability Access Service
        • Initial Registration
        • Setting a Time/Using Facilities
      • Separate Wait Service
      • Posture while on the Attractions
  • Parades and Shows
    • Viewing Methods / Rules
    • Disney Light the Night
    • Atmosphere
      • 概要
  • Shops
    • Frequently Asked Questions from First-time Visitors
    • お買い物袋について
    • Merchandise
      • Duffy & Friends
        • Same for All
        • Shop Entry Restrictions
    • Reservations / How to Visit
      • Shops Offering Duffy Merchandise
        • Shop Entry Restrictions
  • Restaurants
    • Frequently Asked Questions from First-time Visitors
    • Priority Seating
      • General Information
      • Registration via the Online Reservations & Tickets website
      • Change or Cancel
      • Visiting the Restaurants
    • Alcoholic Beverages
      • Takeout of Alcoholic Beverages
    • Guests with Special Dietary Needs / Barrier Free
      • Guests with Food Allergies
      • Bringing Your Own Meals
  • Guest Services
    • Frequently Asked Questions from First-time Visitors
    • First Aid Center
      • About Using the Facilities
      • Sales of Medicine
    • Guest Parking
      • About Using the Facilities
    • Stroller & Wheelchair Rentals
    • Storage Lockers
    • Smoking Areas
    • Tokyo Disney Resort Welcome Center
      • Hotel Service Counter 1F (Official Hotels)
      • Hotel Service Counter 2F (Disney Hotels)
    • Bon Voyage
      • Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
  • Convenient Services
    • Frequently Asked Questions from First-time Visitors
    • Tokyo Disney Resort App
      • General Information
      • Use
      • Entry Request
      • Standby Pass
    • Main Entrance Free Wi-Fi
      • General Information
      • Use
    • Happy 15 Entry
    • Park Entry / Re-Entry
    • Foreign Currency Exchange
    • Anniversary / Birthday
    • Tokyo Disney Resort Official Website
      • Frequently Asked Questions from First-time Visitors
  • About Tokyo Disney Resort
    • Frequently Asked Questions from First-time Visitors
    • Request from Tokyo Disney Resort
      • 手荷物検査
      • Rules on Items Allowed into the Parks
        • Meals
        • Unipods, Tripods, Hard Cases, Photography Equipment
    • Access
      • Disney Resort Cruiser (Shuttle Bus)
      • Bus
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Stroller Tag
      • Meals
        • Guests with Food Allergies
        • Bringing Your Own Meals
      • E-mail Inquiries
    • E-mail Inquiries
  • Regarding Payment
    • Frequently Asked Questions from First-time Visitors
    • Credit Cards
      • General Information
      • Authentication Service (3D Secure) for Online Payment
    • Debit Cards
    • Prepaid Cards
    • Electronic Money
  • Online Reservations & Tickets
    • Website
      • General Information
    • User
      • Register
      • Login
    • Vacation Packages
      • Other Services
    • Hotels
      • Reserve
      • Change or Cancel
      • Other Services
      • Deposit System
    • Park Tickets
      • Purchase
      • Change or Cancel
      • Pay
      • Printout at Home
    • Restaurants
      • Reserve
      • Change or Cancel
      • Use
      • Anniversary Plan
  • Disney Hotels
    • Hotel reservations
    • Guest benefits
    • Check-in and checkout
    • Guest rooms
    • Restaurants
    • Baggage
    • Park tickets
    • Access
    • Staying with children
    • Facilities & services

Search Results

Popular topics
  • LANGUAGE
  • TICKET
  • OPENING
  • RULES
  • REFUND

RULES1-4of4

  • About Tokyo Disney Resort Are there any rules for enjoying my day at Tokyo Disneyland or Tokyo DisneySea?
  • Online Reservations & Tickets I’d like to know about the rules for sharing a bed at the Disney Hotels.
  • Online Reservations & Tickets I mistakenly reserved the hotel twice.
  • Online Reservations & Tickets Can I cancel my hotel reservation?
Categories
  • Park Tickets
    • Tickets that can be used from July 1, 2020
    • Tickets that cannot be used during the temporary Park closure period or after the reopening
    • 抽選による入園
    • Frequently Asked Questions from First-time Visitors
    • All Tickets
      • Ticket Price
        • Age Category
      • Ticket for Guests with disabilities
      • Measures Against Unauthorized Reselling of Park Tickets
        • General Information
      • Validity of Park Tickets
    • Disney’s eTicket
      • General Information
        • Purchase
        • Pay
        • Change
      • Park Entry with a Smartphone
        • General Information
        • Purchase
      • Printout at Home
        • General Information
        • Purchase
        • Print
    • Annual Passport
  • Attractions
    • Frequently Asked Questions from First-time Visitors
    • How to Ride
      • Rider Switch Service
      • About Your Belongings while on the Attractions
    • Attraction Standards
      • Frequently Asked Questions from First-time Visitors
      • Rider Switch Service
      • Age
      • Posture / Holding Children while on the Attractions
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Disability Access Service
        • Initial Registration
        • Setting a Time/Using Facilities
      • Separate Wait Service
      • Posture while on the Attractions
  • Parades and Shows
    • Viewing Methods / Rules
    • Disney Light the Night
    • Atmosphere
      • 概要
  • Shops
    • Frequently Asked Questions from First-time Visitors
    • お買い物袋について
    • Merchandise
      • Duffy & Friends
        • Same for All
        • Shop Entry Restrictions
    • Reservations / How to Visit
      • Shops Offering Duffy Merchandise
        • Shop Entry Restrictions
  • Restaurants
    • Frequently Asked Questions from First-time Visitors
    • Priority Seating
      • General Information
      • Registration via the Online Reservations & Tickets website
      • Change or Cancel
      • Visiting the Restaurants
    • Alcoholic Beverages
      • Takeout of Alcoholic Beverages
    • Guests with Special Dietary Needs / Barrier Free
      • Guests with Food Allergies
      • Bringing Your Own Meals
  • Guest Services
    • Frequently Asked Questions from First-time Visitors
    • First Aid Center
      • About Using the Facilities
      • Sales of Medicine
    • Guest Parking
      • About Using the Facilities
    • Stroller & Wheelchair Rentals
    • Storage Lockers
    • Smoking Areas
    • Tokyo Disney Resort Welcome Center
      • Hotel Service Counter 1F (Official Hotels)
      • Hotel Service Counter 2F (Disney Hotels)
    • Bon Voyage
      • Baggage Delivery Service (Tokyo Disney Celebration Hotel, Partner Hotels)
  • Convenient Services
    • Frequently Asked Questions from First-time Visitors
    • Tokyo Disney Resort App
      • General Information
      • Use
      • Entry Request
      • Standby Pass
    • Main Entrance Free Wi-Fi
      • General Information
      • Use
    • Happy 15 Entry
    • Park Entry / Re-Entry
    • Foreign Currency Exchange
    • Anniversary / Birthday
    • Tokyo Disney Resort Official Website
      • Frequently Asked Questions from First-time Visitors
  • About Tokyo Disney Resort
    • Frequently Asked Questions from First-time Visitors
    • Request from Tokyo Disney Resort
      • 手荷物検査
      • Rules on Items Allowed into the Parks
        • Meals
        • Unipods, Tripods, Hard Cases, Photography Equipment
    • Access
      • Disney Resort Cruiser (Shuttle Bus)
      • Bus
    • Barrier Free
      • Frequently Asked Questions from First-time Visitors
      • Stroller Tag
      • Meals
        • Guests with Food Allergies
        • Bringing Your Own Meals
      • E-mail Inquiries
    • E-mail Inquiries
  • Regarding Payment
    • Frequently Asked Questions from First-time Visitors
    • Credit Cards
      • General Information
      • Authentication Service (3D Secure) for Online Payment
    • Debit Cards
    • Prepaid Cards
    • Electronic Money
  • Online Reservations & Tickets
    • Website
      • General Information
    • User
      • Register
      • Login
    • Vacation Packages
      • Other Services
    • Hotels
      • Reserve
      • Change or Cancel
      • Other Services
      • Deposit System
    • Park Tickets
      • Purchase
      • Change or Cancel
      • Pay
      • Printout at Home
    • Restaurants
      • Reserve
      • Change or Cancel
      • Use
      • Anniversary Plan
  • Disney Hotels
    • Hotel reservations
    • Guest benefits
    • Check-in and checkout
    • Guest rooms
    • Restaurants
    • Baggage
    • Park tickets
    • Access
    • Staying with children
    • Facilities & services
Popular topics
  • LANGUAGE
  • TICKET
  • OPENING
  • RULES
  • REFUND
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